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Don Thornton Volkswagen of Tulsa

Tulsa, OK

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262 Reviews
Welcome Volkswagen Enthusiasts! Thank you for taking the time to consider Don Thornton Volkswagen for your next vehicle purchase or service. We understand our Volkswagen clients needs and that is why we strive to provide the best car shopping and vehicle service experience each and every time you visit our dealership. Check out our website for all the current sales and service offers, we update it weekly! There you can schedule a test drive OR your next vehicle service without ever having to pick up the phone! We welcome you to rate your experience with our dealership here.
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4240 S Memorial Dr

Tulsa, OK

74145

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Showing 262 reviews

August 02, 2012

I recently purchased a new Jetta at the VW Tulsa facility. The employees with whom I had contact were friendly and very pleasant. I was truly impressed with Michael Carter who displayed profession More

by Mojac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mosley, Michael Carter
July 20, 2012

I just bought a used 2006 VW jetta, and I couldnt be more pleased with the the way me and my family was treated. From looking at the car, to Michael Carter staying passed closing hours from the time we got t More

by 279soldier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Carter
July 13, 2012

I just traded in my car at the Volkswagen of Tulsa dealership and it was an overall great experience. Michael Carter helped me and he was so friendly and found the perfect car for me! I would definite More

by melissasistanich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Carter, Michael Carter
July 09, 2012

I just bought a new Passat from Michael Carter and it was the best car shopping experience I have had in many years. If you want easy, no hassle, "Let's just drive some cars and see which one fits you best" More

by DOK2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Carter, Michael Carter
May 30, 2012

The dealer and the finance representative were super accomidating and made buying my first car extremely easy and memorable . They were extremely patient and did their best to get me in the right car fo More

by chantol1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Watkins
May 27, 2012

I had the best experience yesterday due mainly to the excellent service and attention give to me by Erik! He exceeded my expectations and I walked away a very satisfied customer. I would highly recommend More

by Sherri martin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik, Eric Negelein
May 25, 2012

I came to the store after having purchased a new Touareg, to receive helpful information about the car...and I knew that my salesman who had helped me previously might not be available when I came in, but I More

by sophie johansson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Watkins
May 21, 2012

This dealership is the best I have ever delt with!!! I felt everyone knew and liked me. It was a great experience, I can't wait to come back for my services and my next purchase! More

by clarkshelee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Watkins and Bart Caskey, Bart Caskey
April 19, 2012

Brad McCrary and the rest of the good folks at Volkswagen Tulsa went above and beyond the call of duty to take truly exceptional care of me, an out-of-state traveler, and to provide truly exceptional service More

by drtom1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad McCrary
March 30, 2012

Unhappy with my experiance. I was looking for information on a new car and could not get what I wanted to know. I was ready to buy but they were not ready to sell. More

by Kroblin
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Multiple
Mar 30, 2012 -

Don Thornton Volkswagen of Tulsa responded

My Dealership participates in the DealerRater Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at the dealership. In this case it looks like you had bad experience and we apologize. It looks like you have already purchased a vehicle out of state but if there is anything I can help you with in the future as far as service or anything else I would like the opportunity to earn you trust and business. Matt Rodgers General Manager

Mar 30, 2012 -

Kroblin responded

Matt - thanks for the response - I toned down my review.

Mar 30, 2012 -

Don Thornton Volkswagen of Tulsa responded

That is nice thank you, but even more important hopefully we can take care of you when it comes time to service your car.

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