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Don White's Timonium Chrysler Dodge Jeep Ram - Service Center

Cockeysville, MD

4.3
202 Reviews

202 Reviews of Don White's Timonium Chrysler Dodge Jeep Ram - Service Center

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August 17, 2022

The entire experience was pleasant. The waiting area is clean, bright, and welcoming as is the staff. I was welcomed into the store and greeted by every staff member who passed by. Addi More

by Brent P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Schwartzman
Aug 22, 2022 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Stan Carder Service Manager scarder@donwhites.com

July 08, 2022

Been coming to Don White's for almost 20 years now. Very professional and courteous service. Thorough estimate for repair given with complete explanation. Shuttle service home if needed! Clean wait More

by proharp18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Johnson
Jul 13, 2022 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Stan Carder Service Manager scarder@donwhites.com

July 08, 2022

I have had my service done from day one and have dealt with a few of the service advisors and have had a good experience with all if them. I have been using James Johnson for the last two years and can sa More

by CharlieP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Marstellar, James Johnson, Jessica Griffin, Allan Schwartzman
Jul 13, 2022 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Stan Carder Service Manager scarder@donwhites.com

May 23, 2022

I always have a great experience in the service department at Don White’s. James is always professional and communicates with me regularly. More

by 2shelbys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Johnson
May 26, 2022 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Stan Carder Service Manager scarder@donwhites.com

May 06, 2022

This was an unusual experience. I bought my used 2015 Jeep GC from Don White and also purchased a Chrysler Lifetime Warranty at the same time. With 114k miles the engine failed to w More

by drdavidgrossman
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stanley Carder, James Johnson, Jessica Griffin
May 11, 2022 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Stan Carder Service Manager scarder@donwhites.com

April 05, 2022

We had an outstanding service advisor, Mohmand Saeed, for a very complex repair on our Dodge Durango Citadel. He kept us informed on all stages of the work and the SUV now runs like new. He is highly profess More

by mdamewood19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohmand Saeed
Apr 08, 2022 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Stan Carder Service Manager scarder@donwhites.com

March 23, 2022

Always fast, friendly service at Don White’s The entire staff from start to finish couldn’t have been nicer. The service writer talked like we were old friends. I would highly recommend Don White’s to anyo More

by Nattyboht
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Schwartzman
Mar 28, 2022 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Thank you for the review. Don White's appreciates your comments as we continually strive to do better! Ian Deveroux Internet Director Don White's Timonium Chrysler Dodge Jeep Ram ideveroux@donwhites.com www.donwhites.com 410-666-9600

March 04, 2022

Service writer Allan S. is friendly and professional. He kept me informed as to the progress of my vehicle service. My most recent service was an oil change, and it was comp More

by Mike P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Schwartzman
Mar 09, 2022 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Stan Carder Service Manager scarder@donwhites.com

February 07, 2022

The problem with my car was diagnosed quickly and the repair plan put into action directly. All the issues were addressed expertly. James Johnson is an outstanding service coordinator! Could not ask f More

by lbrando
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
Feb 10, 2022 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Stan Carder Service Manager scarder@donwhites.com

January 28, 2022

Always professional and thorough. I especially want to give a shout out about James Johnson. What a professional! He is so knowledgeable, talks things out and offers suggestions that are right on! Thank y More

by emilycsullivan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Johnson
Feb 02, 2022 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, Ian Deveroux, Don White’s Chrysler Dodge Jeep Ram | 410.666.9600 x203 | ideveroux@donwhites.com

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