Don White's Timonium Chrysler Dodge Jeep Ram - Service Center

Took my car in twice for a simple oil change. 2 times I had to return back to the dealer to stop an oil leak. Driveway was ruined by oil stains. Secondly I went in to have my blower replaced and they damag had to return back to the dealer to stop an oil leak. Driveway was ruined by oil stains. Secondly I went in to have my blower replaced and they damaged my glove box in the process.. Service mgr initially said his guy did not do it. But after the oil leak repair he promised they would try and make the box right.. So far no reply from the dealer on the glove box replace / repair issue. No faith in these folks. More

Ease of getting an appointment, phone call letting me know what was going on, finished in a timely manner. Car was washed!!!!! I used to go to Thompson and have had bad dealings there. You will be my ser know what was going on, finished in a timely manner. Car was washed!!!!! I used to go to Thompson and have had bad dealings there. You will be my service provider now. More

Friendly service, worked with me until noise in car was found, Staff very friendly, would recommend Don White's Timonium Chrysler Dodge Jeep Ram service department found, Staff very friendly, would recommend Don White's Timonium Chrysler Dodge Jeep Ram service department More

The staff's friendliness as well as the precaution you took to address customers' concern about the virus- covered both seat and steering wheel while working on the car. Thank you! took to address customers' concern about the virus- covered both seat and steering wheel while working on the car. Thank you! More

I loved the hospitality I recommend from my initial call & how the service department coincides with what I received via phone. They were extremely helpful & prompt. Jessica went above & beyond. & how the service department coincides with what I received via phone. They were extremely helpful & prompt. Jessica went above & beyond. More

Great service! I've been a Jeep guy for a long time and this has been the first dealer where I felt appreciated as a customer. I drove an hour for my vehicle's first service and will continue to do so. this has been the first dealer where I felt appreciated as a customer. I drove an hour for my vehicle's first service and will continue to do so. More

Very friendly staff . The service was done in the time frame we were given. They checked for stored codes and corrected the problem. James is great to work with and has been completely honest. frame we were given. They checked for stored codes and corrected the problem. James is great to work with and has been completely honest. More

Very efficient with great communication....great job!...will continue to be my go to place for all my service needs on my 2021 Jeep Rubicon....thanks Jessica! job!...will continue to be my go to place for all my service needs on my 2021 Jeep Rubicon....thanks Jessica! More

Friendly and knowledgeable staff in the Service Dept. I'm always greeted with a smile and with great customer service. I asked for an estimate on some additional items, and it was provided and my optio I'm always greeted with a smile and with great customer service. I asked for an estimate on some additional items, and it was provided and my options were explained thoroughly. More

Rob at Collision Center answered all my questions, was extremely helpful in getting my Ram repaired, was timely, and very amicable throughout. 10/10 stars. Great job! extremely helpful in getting my Ram repaired, was timely, and very amicable throughout. 10/10 stars. Great job! More