Don Wood Chevrolet Buick Cadillac

Randle Malone did a great job helping me with my purchase on 12/07/22 on 12/07/22 More

I worked with Randall Malone to purchase a new truck he was great to work with and help find the right vehicle based off my needs. He explained everything and the whole team was amazing to work with. was great to work with and help find the right vehicle based off my needs. He explained everything and the whole team was amazing to work with. More

We have been dealing with Don Wood for many years. Recently we made a new purchase. John Checklick was are salesman. We could not have been in better hands. He is a 5 star guy and great to work wi Recently we made a new purchase. John Checklick was are salesman. We could not have been in better hands. He is a 5 star guy and great to work with!! We also want to give thumbs up to the service dept. Jim Reeves is the man!! More

You never checked the tire pressure not sure if my tire was rotated. I payed for all of it but never got it was rotated. I payed for all of it but never got it More

I can only write about my experience with one salesman. Found a used vehicle that I really wanted and filled in the pre-ap on line. Salesman called the next day and we spoke. He said let me speak with my b Found a used vehicle that I really wanted and filled in the pre-ap on line. Salesman called the next day and we spoke. He said let me speak with my boss and I will call you back. Short time later he called and said everything is good and to set up an appointment to get the vehicle. I asked, does this mean that I am okay to get the vehicle, and he replied Yes. I set the appointment for early next day as it was past noon and I had to work. Got home and received a message that they had sold the vehicle that I thought I had already taken off the market and that they had set aside for me. Try to sell me another vehicle. At this point they had lost my trust in them. Spent $15.000.00 at another dealership the next day. Their loss. More

Great service at a great price is why I got to Don Wood Chevrolet. I will continue to go there. Chevrolet. I will continue to go there. More

My truck had mechanical issues.they found out what was wrong with my truck very quickly and resolved and fix the problem quickly would recommend very strongly wrong with my truck very quickly and resolved and fix the problem quickly would recommend very strongly More

I have been getting my vehicles serviced at Don Woods for the past 7 years. The service is professional and the people are friendly. I love the experience and atmosphere. the past 7 years. The service is professional and the people are friendly. I love the experience and atmosphere. More

Unexpected service on my Silverado On August 8, 2019 we were enroute to Hocking Hills for a vacation stop. Unexpectedly our Silverado four wheel drive kicked on and would not go off. A On August 8, 2019 we were enroute to Hocking Hills for a vacation stop. Unexpectedly our Silverado four wheel drive kicked on and would not go off. A message appeared saying service four wheel drive is needed. We had just exited onto the Logan exit, and saw Don Wood Chevrolet Dealership. I stopped and spoke with Kody in service department. He was pleasant and knowledgeable saying it was a known computer issue on the Silverados. He immediately got a mechanic to diagnose it. The good news was it was a computer modular issue, however my 2015 Silverado with only 32,000 miles could not be reprogrammed, and needed a new computer modular. The part had to be ordered and fixed the next day. Now here is where Kody went above and beyond. Knowing we were on vacation he worked to get us another Silverado to haul our gear onward to our camp ground. Our Silverado was repaired, and the next day we switched back without any inconvenience our vacation. I really appreciate what Kody at Don Wood Chevrolet did for us to get our vehicle fixed with the least interruption to our vacation. For General Motors they know this is an issue and have neglected to recall this model years and replace them with a modular that can be reprogrammed. This was out of warranty, and an unneeded expense for a vehicle that should be more dependable. GM should do better. Mike More