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Don's Ford
Utica, NY
274 Reviews
Here in the greater Utica, NY area, there are any number of places to shop for a car. That said, you could shop at every store from Ilion, Herkimer to Whitesboro and still not find a dealer as eager to earn your business as we are here at Don's Ford.
Known locally as Don's Superstore, or just Don's to our friends, we've been doing business with folks from all corners of New York for quite some time now, and we've always taken great pride in our customer service. Whether you're shopping for the latest Ford models near Rome, NY or you just want a great deal on a used car near New Hartford, NY, our team here at Don's Ford will gladly work with you to help you find the car, truck, or SUV of your dreams.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 274 reviews
May 10, 2025
Good guys at the helm making sure your vehicle is ready for the road and operating as you expect it to. for the road and operating as you expect it to. More
by bmans25
Verified Customer
May 05, 2025
Everything was great, salesman was easy to talk to rest of staff was polite and friendly. Love new bronco sport of staff was polite and friendly. Love new bronco sport More
by FEEDMAN2005
May 03, 2025
I recently purchased a new Ford Bronco at Don's Ford and the sales staff was excellent to me. They provided professional and friendly service. I was very happy with the entire transaction. the sales staff was excellent to me. They provided professional and friendly service. I was very happy with the entire transaction. More
by fordforever0
Employees Worked With
May 02, 2025
Great salesman and great service department. Always taken care of my care needs Alway recommend Dons Ford dealership to friends & family that are looking for new cars. Always taken care of my care needs Alway recommend Dons Ford dealership to friends & family that are looking for new cars. More
by LINDABARBERIO
April 21, 2025
Very helpful staff on a very busy day when I just popped in without an appointment. in without an appointment. More
by BABICZ1
April 20, 2025
Nice people to work with, they will do anything necessary to make you 100% satisfied to make you 100% satisfied More
by CHAD
Employees Worked With
April 15, 2025
I was pleased how fast the service was and how friendly the service was to try and help my situation. The results were satisfactory made me relieved.John Mazza was the reason the service was to try and help my situation. The results were satisfactory made me relieved.John Mazza was the reason More
by VANBJ
Employees Worked With
April 15, 2025
I've switched dealers for my maintenance to Dons Ford because of how quick and friendly the staff is. I decided to trade in my current vehicle for a new Ford and of course I went to Dons Ford! Josh was m because of how quick and friendly the staff is. I decided to trade in my current vehicle for a new Ford and of course I went to Dons Ford! Josh was my salesman and he made the process so seemless and easy. I highly recommend Josh and Dons Ford More
by STEPHHARDY_11
April 14, 2025
Very friendly and courteous. Mike and Valon gave us great service. Would recommend to others. Mike and Valon gave us great service. Would recommend to others. More
by LOVEHORSES61
