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Don's Ford

Utica, NY

4.5
282 Reviews
Here in the greater Utica, NY area, there are any number of places to shop for a car. That said, you could shop at every store from Ilion, Herkimer to Whitesboro and still not find a dealer as eager to earn your business as we are here at Don's Ford. Known locally as Don's Superstore, or just Don's to our friends, we've been doing business with folks from all corners of New York for quite some time now, and we've always taken great pride in our customer service. Whether you're shopping for the latest Ford models near Rome, NY or you just want a great deal on a used car near New Hartford, NY, our team here at Don's Ford will gladly work with you to help you find the car, truck, or SUV of your dreams.
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5712 Horatio St

Utica, NY

13502

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Showing 282 reviews

June 03, 2019

Great vehicle purchase experience We hate purchasing vehicles & dealing w/salesmen but Robert Gulla couldn’t have been more friendly & helpful in getting the deal done w/o being pushy. More

by Mike camp guy 11551
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Borelli, Robert Gulla
June 03, 2019

Great Service! Had to take my Jeep in for Service. I had a deadline to make for a trip to Syracuse and Wendy Carlson went out of her way to see that the needed part More

by MAZER2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Carlson
May 29, 2019

Past and present dealings with Dons Ford Have done business with Dons ford for many many years. Have bought at least 10 vehicles from this dealership and have always been treated extremely we More

by MALABIU2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Marino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Vella
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mazza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Borelli, Michael Risucci
May 28, 2019

Super friendly Wendy was great. Very friendly and personable. Got me in and right out. Scott Risucci is the best. This is my 3rd lease and couldn’t be happier with S More

by OLIVIAROMANELLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Risucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wendy Carlson
May 24, 2019

Easiest transaction for purchasing a car This was the easiest time I have ever had purchasing a car. No pressure, a great price and David was a fantastic salesman. Would definitely recommend More

by Rick
Customer Service
Recommend Dealer
Yes
Employees Worked With
Nicholas Borelli, David Place, Michael Risucci, Matthew Slegaitis
May 22, 2019

Excellent Service Experience Prompt, courteous attention; professional consultation and information; work well done. The vehicle I had serviced is a 23-year old, well-cared for ca More

by rem7451
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mazza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure who the Technician was, but he provided additional helpful input about the car., Chelsea Lanaux
May 22, 2019

Helpful all the way around Trading in my old BMW for a newer one couldn’t have been easier -- sales, service, financial arrangements, and after sale care. They were detailed, co More

by SBWATERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Broadbent, Nate in Finance, Mike Stanczyk. Matt Cataldo
May 22, 2019

Very satisfied with the professionalism of the whole process Buying or leasing was a chore. With the help of our salesperson, Scott Risucci the chore turned into Very pleasant process. Have recommended him to More

by Cat
Recommend Dealer
Yes
Employees Worked With
Scott Risucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mazza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Risucci
May 21, 2019

Service with a smile. Very good service experience & quality work by tech John Sullivan . I would recommend this facility and service department to all my family and friend More

by JAIELLOSR7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Vella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Sullivan, tech, Chelsea Lanaux
May 18, 2019

Satisfied with service work, witch keeps me going. Been coming to Don's Ford since 1974. From purchasing vehicles to servicing. With having my own business in lawn care and property maintenance I can n More

by PGRAZ_239
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Marino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Vella
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mazza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Risucci, Wendy Carlson
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