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Don's Ford
Utica, NY
329 Reviews
Here in the greater Utica, NY area, there are any number of places to shop for a car. That said, you could shop at every store from Ilion, Herkimer to Whitesboro and still not find a dealer as eager to earn your business as we are here at Don's Ford.
Known locally as Don's Superstore, or just Don's to our friends, we've been doing business with folks from all corners of New York for quite some time now, and we've always taken great pride in our customer service. Whether you're shopping for the latest Ford models near Rome, NY or you just want a great deal on a used car near New Hartford, NY, our team here at Don's Ford will gladly work with you to help you find the car, truck, or SUV of your dreams.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 329 reviews
April 23, 2019
Bob went above & beyond for me! If your looking for an honest person in the car business Bob Gulla is your man! Go see him at Don's Ford and tell him Dana sent you! If your looking for an honest person in the car business Bob Gulla is your man! Go see him at Don's Ford and tell him Dana sent you! More
by DanaDP
Employees Worked With
Robert Gulla
April 18, 2019
Great experience Everyone was very helpful, and helped me get the car a I loved for a price I could afford. I would recommend dons ford to friends and family. Everyone was very helpful, and helped me get the car a I loved for a price I could afford. I would recommend dons ford to friends and family. More
by KEMLERCASEY
Verified CustomerEmployees Worked With
Daniel Dillenbeck, Michael Risucci
April 17, 2019
Great service I was very pleased with my advisor..he recommended what service was needed and a very accurate time frame that the service would take. I will come b I was very pleased with my advisor..he recommended what service was needed and a very accurate time frame that the service would take. I will come back for all future service needs. More
by MB70MB
Employees Worked With
April 17, 2019
Don's Ford This is the second vehicle I've purchased from Jim. Professional and courteous as always! I got a lot more back from my trade in than what Kelly Blue This is the second vehicle I've purchased from Jim. Professional and courteous as always! I got a lot more back from my trade in than what Kelly Blue Book suggested...Very happy! More
by JAMES.ROBACK
April 17, 2019
Always a good experience! Like my new Ford Edge. Salesman did a good job of finding me an SUV with the necessities I couldn’t live without. I will rewrite. Like my new Ford Edge. Salesman did a good job of finding me an SUV with the necessities I couldn’t live without. I will rewrite. More
by DDISPIRITO
Employees Worked With
Bob Gulla, Nicholas Borelli
April 17, 2019
The salesman was satisfactory. I found the finance manager to be a poor communicator and somewhat untrustworthy. The salesman was new and did not go over the functions of the new v I found the finance manager to be a poor communicator and somewhat untrustworthy. The salesman was new and did not go over the functions of the new vehicle at all so I was left to figure them out for myself. More
by JAHMOJO324
Employees Worked With
Nicholas Borelli
April 17, 2019
Excellent experience Excellent sales experience. Mike cardello and the sales team did a great job making my vehicle purchase an easy experience. I would reccomend seeing t Excellent sales experience. Mike cardello and the sales team did a great job making my vehicle purchase an easy experience. I would reccomend seeing the sales team at Don's ford for your next vehicle purchase. More
by CHRISVELLA9
April 16, 2019
Excellent Service Department Fantastic Service Department ! Gabe is a fantastic Service advisor, took care of calling me and informing me what my vehicle needs are. He is very kno Fantastic Service Department ! Gabe is a fantastic Service advisor, took care of calling me and informing me what my vehicle needs are. He is very knowledgeable and extremely friendly. Defiantly will be a returning customer. Highly Recommend Don's Quick lane More
by Kevin May
Employees Worked With
Gabe Grann
April 16, 2019
Excellent One word---------------OUTSTANDING-----couldnt ask for better people to do business with. Great guys. Would always come back to Don's to purchase an One word---------------OUTSTANDING-----couldnt ask for better people to do business with. Great guys. Would always come back to Don's to purchase another vehicle. More
by CANCONA55
April 16, 2019
2019 Ford Edge SEL Lease As a repeat customer of Scott Risucci, he delivered again for us. One call as we knew what we wanted, he called back and gave us an offer that we cou As a repeat customer of Scott Risucci, he delivered again for us. One call as we knew what we wanted, he called back and gave us an offer that we couldn't and wouldn't refuse. Its the third vehicle we have bought from Scott and have full confidence he knows what we want in our vehicles. More
by TLARIA23
