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Don's Ford
Utica, NY
286 Reviews
Here in the greater Utica, NY area, there are any number of places to shop for a car. That said, you could shop at every store from Ilion, Herkimer to Whitesboro and still not find a dealer as eager to earn your business as we are here at Don's Ford.
Known locally as Don's Superstore, or just Don's to our friends, we've been doing business with folks from all corners of New York for quite some time now, and we've always taken great pride in our customer service. Whether you're shopping for the latest Ford models near Rome, NY or you just want a great deal on a used car near New Hartford, NY, our team here at Don's Ford will gladly work with you to help you find the car, truck, or SUV of your dreams.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Time
Service Communication
Workmanship
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
July 07, 2025
They came to the house and did the recall for my battery
that was needed. It was great service. I did not need to leave or go anywhere, he was quick and easy, and the service got done that recall was fixed.
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by JRWATKINS
Verified Customer
Verified Customer
June 29, 2025
Great help from Matt and Andrew.
. they went above and beyond to get me some answers about the vehicle purchase.
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by Angie friday
Verified Customer
Verified Customer
June 28, 2025
Service was done on my new vehicle.
Not a long wait time which made my day. Friendly staff.
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by TGPERRY
Verified Customer
Verified Customer
Employees Worked With
Dealership Inventory (215 Vehicles)
2025 Ford Mustang Mach-E
new
Glacier Gray Metallic TriCoat exterior
Automatic
All-wheel Drive
Photos & Amenities
- Free Coffee
- Express Service
- Drive-In Service
- Vending Machines
- After Hours Drop-Off
- Authorized Accessories Store
- Authorized Parts Store
- Automated Car Wash
- Cable TV
- Customer Lounge Area
- Free Drinks
- Free Loaner Cars
- Free WiFi
- Indoor Customer Parking
- Instant Financing
- Pet Friendly
- Quick Lube
- Rental Car Service Onsite
- Shuttle Service
- Television
