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Don's Ford
Utica, NY
343 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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343 Reviews of Don's Ford
Verified Customer
January 20, 2024
I purchased Jeep Grand Cherokee Limited L from Don’s that I found online. We live four hours away and had a trade-in. I was nervous to purchase sight unseen, however, Michael made the process super easy. Veh I found online. We live four hours away and had a trade-in. I was nervous to purchase sight unseen, however, Michael made the process super easy. Vehicle was delivered (for free) and arrived in great condition and interior detailed! Thank you! Would definitely do business with Don’s again! More
by christy yager
Employees Worked With
Micheal Ferreira , Andrew Street
October 11, 2022
James Hagadorn was the best salesman! He was very knowledgeable & low pressure, but answered any questions I had! I definitely recommend James to get you into the vehicle of your dreams! He was very knowledgeable & low pressure, but answered any questions I had! I definitely recommend James to get you into the vehicle of your dreams! More
by Linda
Employees Worked With
James Hagadorn, Mike Cardello, Andrew Street
November 24, 2020
Word experience I’ve ever had the service department is horrible gave me a runaround on fixing my used truck and never fixed anything horrible!! Cost me 4 grand to fix my truck 1 month after purchased a2 horrible gave me a runaround on fixing my used truck and never fixed anything horrible!! Cost me 4 grand to fix my truck 1 month after purchased a25000 dollar truck never go there again!!! More
by Jimmcnabb4
Employees Worked With
John Mazza
September 11, 2020
This is the second vehicle I bought there. I worked with Daniel Saponaro both times, who has always been right there willing to work with me on price and trade in. He takes the extra effort to make the car Daniel Saponaro both times, who has always been right there willing to work with me on price and trade in. He takes the extra effort to make the car buying experience so much easier with his personal yet professional attention and availability to any questions. More
by aemmery719
Employees Worked With
Daniel Saponaro
August 07, 2019
Perfect I called and told Mike Cardello what I was looking for and the amount I was willing to pay each month and he found me the perfect SUV within 24 hours. I called and told Mike Cardello what I was looking for and the amount I was willing to pay each month and he found me the perfect SUV within 24 hours. I was driving my new SUV by the end of the month.And I was paying pretty close to my budget number. I have dealt with Mike for several years now and he never disappoints me. More
by TONIOLEJARCZYK
Employees Worked With
Nicholas Borelli, Mike Cardello, Matt Potasiewicz
August 07, 2019
seems that we a need alittle help saturday might be better t only a few tmes I ever had to wonder why isn't wendy happy after I work in customer service ..WHY this place alittle more happy .look like for re only a few tmes I ever had to wonder why isn't wendy happy after I work in customer service ..WHY this place alittle more happy .look like for recalls or small stuff was quick lane not so good ..T.T ,muffler and brakes and other places seem more people friendly..miss drew or billy can call me.i be back for a recall then its that for awhile More
by SAMSON2413
Employees Worked With
Wendy Carlson
July 31, 2019
Scott always goes above and beyond for me. That’s why I alw Always have best prices and give you good amount for trades. Always able to find us the vehicle we really want and work hard to close the deal. Always have best prices and give you good amount for trades. Always able to find us the vehicle we really want and work hard to close the deal. More
by HMCLEAN13457
Employees Worked With
Nicholas Borelli, Scott Risucci
July 30, 2019
SERVICE SUCKED ...ABSOULITY SUCKED...I JUST WENT IN FOR AN APPOINTMENT FOR AND OIL CHANGE...THE KID TOLD ME I COULD HAVE IT DONE RIGHT AWAY...2 HOURS LATER I HAD TO ...ABSOULITY SUCKED...I JUST WENT IN FOR AN APPOINTMENT FOR AND OIL CHANGE...THE KID TOLD ME I COULD HAVE IT DONE RIGHT AWAY...2 HOURS LATER I HAD TO GO IN AND ASK FOR MY CAR BACK...AND WAS TOLD I NEEDED TIRES AND HAVE A WHEEL OIL SEAL LEAK...I HARDLY DRIVE THE DAM CAR..AND PUT VERY LITTLE MILEAGE ON IT, SINCE I'M DEALING WITH MY STAGE 4 CANCER....WHY DIDN'T YOU GUYS TELL ME THIS WHEN I BOUGHT IT FROM YOU...??? More
by MTOSCANO53
Employees Worked With
DAVID, CC...KEVIN BRITTELL
