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Don's Ford

Utica, NY

4.4
343 Reviews

5712 Horatio St

Utica, NY

13502

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343 Reviews of Don's Ford

June 18, 2019

Lease Great group to work with. All very helpful and kind. Went above and beyond to get us the best price possible. Knew we were on a time frame and did the More

by SUSAN.TALERICO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Borelli, Mike Cardello, David Place
June 17, 2019

Tire rotation I didn’t have an appointment, I just drove up. I was quoted a time for the work to be done of 45 minutes. The work was done on time everything was g More

by LMAE21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I’m very sorry I don’t remember the names
June 14, 2019

Great Experience Vehicle was ready when they said it would be, Polite service people. Called me when it was done. Vehicle was clean when I picked it up. More

by MARIS09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Carlson, Gabriel Grann
June 13, 2019

Carbone service experience Service personnel are responsive, professional & friendly. Quality of work has always been great. I've been dealing with this company through the pu More

by Mark.HBW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Cardello, Matt Cataldo, Mike Stanzik
June 12, 2019

Explorer recall Had to call twice. Was told no need for recall unless I smelled something. Had to request appt. Since carbon Mon. Is odorless gas!! Awful More

by PTROJAN203
Recommend Dealer
No
Employees Worked With
No one; rental person graciously helped me.
June 12, 2019

Thanks Highly recommended! Bob was great to work with. I recommend going to see him if you need a new car or truck. He will work for your business. More

by jbdeangelo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Gulla
June 12, 2019

People friendly and fast service Quick friendly service wait time minimal depending on service. Nice clean comfortable waiting area with refreshments & munchies. No issues with repa More

by PAULAJOES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of her name , Gabriel Grann
June 07, 2019

Thank you My sales rep was very knowledgeable, didn’t push me in any direction. Listened to what I needed and found the perfect car for me. Very happy, would r More

by DEANGELOJEFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Borelli, Robert Gulla
June 04, 2019

Don's Ford is the greatest Buy/lease/steal a car from Jim Marino. ask him about the "Buy One, Get One Free" deal. Tell him Charlie sent you !! This guy has been great for over More

by CHARLIEC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Borelli, James Marino
June 04, 2019

They are unable to diagnose and fix problem After several visits to the dealership I still left without my vehicle repaired. They have stated that they have reached out to ford for assistance bu More

by Misty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Mazza
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