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Don's Ford
Utica, NY
275 Reviews
Here in the greater Utica, NY area, there are any number of places to shop for a car. That said, you could shop at every store from Ilion, Herkimer to Whitesboro and still not find a dealer as eager to earn your business as we are here at Don's Ford.
Known locally as Don's Superstore, or just Don's to our friends, we've been doing business with folks from all corners of New York for quite some time now, and we've always taken great pride in our customer service. Whether you're shopping for the latest Ford models near Rome, NY or you just want a great deal on a used car near New Hartford, NY, our team here at Don's Ford will gladly work with you to help you find the car, truck, or SUV of your dreams.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
March 26, 2025
I had scheduled an appointment for oil change and had to
wait over 2 hours. Not Happy! Not Acceptable!
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by BONBOO419
Verified Customer
Verified Customer
Employees Worked With
don't remember a name
March 25, 2025
The salespeople and managers are very friendly, courteous
and helpful. They answered all my questions.
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by RMH0526
Verified Customer
Verified Customer
March 22, 2025
Always polite and friendly knows what he’s doing very
helpful and very professional and efficient
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by AMMEDIA3
Verified Customer
Verified Customer
Employees Worked With
Dealership Inventory (283 Vehicles)
Photos & Amenities
- Free Coffee
- Express Service
- Drive-In Service
- Vending Machines
- After Hours Drop-Off
- Authorized Accessories Store
- Authorized Parts Store
- Automated Car Wash
- Cable TV
- Customer Lounge Area
- Free Drinks
- Free Loaner Cars
- Free WiFi
- Indoor Customer Parking
- Instant Financing
- Pet Friendly
- Quick Lube
- Rental Car Service Onsite
- Shuttle Service
- Television
