Don's Ford

Quick & Easy! I recently purchased my 2016 Ford Fusion from Don’s Ford! I had GREAT customer service and everything was handled perfectly. Any service work i needed I recently purchased my 2016 Ford Fusion from Don’s Ford! I had GREAT customer service and everything was handled perfectly. Any service work i needed- they accommodated to my schedule and was done quickly and efficiently. They worked with my price point and got me everything i wanted! More

Hassel free and the staff is amazing. The staff was great,I did not have to worry about anything! The sale was handled very professionally and every detail was explained. I will definitely The staff was great,I did not have to worry about anything! The sale was handled very professionally and every detail was explained. I will definitely do business here again. More

New car or dream car? Same thing. Don’s ford associate Andrew Street was attentive, and helped me find my new car without belittling me like other dealerships/dealers- he listened to m Don’s ford associate Andrew Street was attentive, and helped me find my new car without belittling me like other dealerships/dealers- he listened to my requirements and my price range and showed me all the features in a few different cars until I found the right one. Process was straight forward and very explanatory- as well as enjoyable and reasonably timed. He was professional as well as fun and made my first “real” car purchase memorable and fun! The dealership itself is well located, easy to find, clean and very well organized. More

Customer for Life I've been driving a Ford since I was 16 years old and all of them have come from Don's Ford of Utica. Great sales who will work to make a deal happen I've been driving a Ford since I was 16 years old and all of them have come from Don's Ford of Utica. Great sales who will work to make a deal happen and an attentive service department who do right by their customers. If you want a Ford, this is the place to get it. More

great deal My new deal on my lease went well . Mike Cardello was very helpful. The only thing that I miss is the CD player. I feel that the next three years will My new deal on my lease went well . Mike Cardello was very helpful. The only thing that I miss is the CD player. I feel that the next three years will be as the past three has been.I really enjoyed my Ford before and I am sure this one will be as good. More

Pleasant experience I worked with Jim Marino, he is very pleasant and honest. He does not waste your time and is very helpful. When the time comes and I need to get anoth I worked with Jim Marino, he is very pleasant and honest. He does not waste your time and is very helpful. When the time comes and I need to get another new vehicle I would go back. More

Great experience Great experience! The sales staff was knowledgeable, friendly and courteous. I would definitely recommend them to anyone in the market for a Ford. The Great experience! The sales staff was knowledgeable, friendly and courteous. I would definitely recommend them to anyone in the market for a Ford. They will be my first stop the next time I’m due for another vehicle. More

Worst service dept Had a 9:00am appointment at 11:15 my car had not even been touched!! The vehicle was moved from the garage and parked in the parking lot. Giving the a Had a 9:00am appointment at 11:15 my car had not even been touched!! The vehicle was moved from the garage and parked in the parking lot. Giving the appearance that it was being worked on. When I gueationed about the wait I was told they were extremely busy. Then why make an appointment ? More

Very pleased I called recently with a complaint about the 2012 terrain and the rust despite protection and my general unhappiness with the dealership. I spoke with I called recently with a complaint about the 2012 terrain and the rust despite protection and my general unhappiness with the dealership. I spoke with Jon Bryant who seemed genuinely sorry about my experience in the last few years. He said he would work on my unhappiness. A few days later I received a call from Tom Maher. Between both of these gentlemen I decided to give the dealership another chance when I swore I wouldn’t! To my surprise and delight they were phenomenal and I now own another GMC More

My experience Everyone was very friendly and my car was done in a timely manner. I always trust my car is in good hands when I leave it there to be serviced. Everyone was very friendly and my car was done in a timely manner. I always trust my car is in good hands when I leave it there to be serviced. More