Don's Ford
Utica, NY
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343 Reviews of Don's Ford
I was very happy with my salesman Mike Risucci He was patient with me and wasn’t pushy never tried to force anything on me and Matt Cataldo was very helpful answering my questions and in helping close th patient with me and wasn’t pushy never tried to force anything on me and Matt Cataldo was very helpful answering my questions and in helping close the deal.Also I shoutout to Mike Rich for blessing me thank you brother.My last 3 leases were GM vehicles this is my first Ford I love my Bronco Sport l really appreciate the way I was treated and hopefully in the future we can make a deal again More
Pick up service is very convenient. A video from the mechanic describing the service and pointing this out is also a great part of the service. A video from the mechanic describing the service and pointing this out is also a great part of the service. More
I have been almost 6 months waiting for my truck to get fixed. I am ready to get a Lawyer. I have asked for a buyback or trade in for another vehicle will never recommend anyone here. Very disappointed in fixed. I am ready to get a Lawyer. I have asked for a buyback or trade in for another vehicle will never recommend anyone here. Very disappointed in the service I have received. More
Jim Msrino was great to deal with. Worked with me to meet my needs. Along with the rest of the staff with explanations of features with the Bronco sport along with other warranty need Worked with me to meet my needs. Along with the rest of the staff with explanations of features with the Bronco sport along with other warranty needs & financing if needed More
They tried to overcharge me for an oil change I had a coupon for The Works and they tried to charge me $40 more. the service writer said oh you have a coupon however it says for the works right on the bo coupon for The Works and they tried to charge me $40 more. the service writer said oh you have a coupon however it says for the works right on the board is $89. My coupon said it was $69.. also they did not wash my car or ask if I wanted it washed. More
Great Service! Always Professional and Courteous! They picked my vehicle up and dropped it off while I was work Always Professional and Courteous! They picked my vehicle up and dropped it off while I was work More
From our salesman, Joe Tuzzolino, getting me to the payment I wanted to be at and answering a million questions, to the finane guy (can't recall his name) going over my lease plan and options, it was payment I wanted to be at and answering a million questions, to the finane guy (can't recall his name) going over my lease plan and options, it was a very nice experience. They were both so helpful, knowledgeable, pleasant and most of all patient. Stopped in on a whim and drove out 2 days later with a 2 door Bronco Badlands that I absolutely LOVE, but never knew I wanted...lol Highly recommend Don's Ford!! More
Very disappointed. Pieces are falling off of my new vehicle . And you team wants to patch them back on. Sheeesh. Never again Pieces are falling off of my new vehicle . And you team wants to patch them back on. Sheeesh. Never again More

