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Donalson Chrysler Dodge Jeep Ram
Silsbee, TX
690 Reviews
Welcome to the ALL NEW Donalson CDJR in Silsbee, TX! The Donalson family brought Dodge to Silsbee decades ago, and we are happy to return to the Dodge family. We are excited to serve all your sales and service needs and show you the #DonalsonDifference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 690 reviews
September 09, 2024
Very professional and courteous. Made great effort to complete the transaction and were very patient in the process. Made great effort to complete the transaction and were very patient in the process. More
by jimhaskett27
Verified Customer
September 09, 2024
The people that I dealt with were very courteous and professional. Worked hard to finish the deal and get my vehicle delivered to me. professional. Worked hard to finish the deal and get my vehicle delivered to me. More
by jimhaskett27
September 05, 2024
Extremely helpful and very professional (and patient) throughout my process with them. Appreciate their effort! throughout my process with them. Appreciate their effort! More
by jimhaskett27
September 04, 2024
I called and told them the exact truck I wanted. The next day I was leaving with it. Only spent 30 minutes in the dealership. They keep their word and they’re fast about it! The next day I was leaving with it. Only spent 30 minutes in the dealership. They keep their word and they’re fast about it! More
by tyler@mudrockld.com
September 02, 2024
Good service from a phone call. vehicles were ready to drive and choose the one I wanted vehicles were ready to drive and choose the one I wanted More
by nanamurphygirl10
Employees Worked With
September 02, 2024
From a phone call what the lot had that matched my request was waiting for my orival request was waiting for my orival More
by nanamurphygirl10
Employees Worked With
August 30, 2024
Best experience I’ve had at any dealership. Would highly recommend to anyone! They were amazing Would highly recommend to anyone! They were amazing More
by CBGUILLORY1995
Employees Worked With
August 24, 2024
Everyone was amazing at the dealership! They did exactly what I asked and made it simple for me to get a truck bought! They did exactly what I asked and made it simple for me to get a truck bought! More
by HJONES021
August 16, 2024
Fantastic staff, very clean show room. They were such a refreshing change from other dealers. They were such a refreshing change from other dealers. More
by morningstar3098
August 13, 2024
While our sales guy, Kyle, was great the rest of the experience was not. Parts give no answers and if any issues come up with your vehicle you’ll have to go back and forth between dealerships and talk t experience was not. Parts give no answers and if any issues come up with your vehicle you’ll have to go back and forth between dealerships and talk to multiple different individuals before anything is done. We had to leave nine hours away which was the whole reason for the truck we purchased and yet when our truck had a problem their only way to “help” (two days after purchasing) was to let us drive our old vehicle we traded in that couldn’t be driven more than 50 miles away. Safe to say we won’t be returning and Donalson shouldn’t have been our first ever dealership experience. Highly recommend Kyle though. More
by MORGHON.HOLLYFIELD
Employees Worked With
Kyle Brown
