Donalson Chrysler Dodge Jeep Ram

Our salesperson was Elizabeth and she did a great job. We had a few hiccups that were not her fault. We got everything resolved with a couple of phone calls to the Sales Manager. We had a few hiccups that were not her fault. We got everything resolved with a couple of phone calls to the Sales Manager. More

This is an update to my Oct. 12 review.....I changed the 3 star to a 4 star review. I had previously verbally pointed out a bumper tab (connection point) was not engaged into a c 12 review.....I changed the 3 star to a 4 star review. I had previously verbally pointed out a bumper tab (connection point) was not engaged into a clip to secure the bumper firmly in place. I was told to bring it back in when I'm in the neighborhood,,,,,which I did yesterday, I live an hour away. They were unable to accommodate me at the dealership, but the GM went out of his way to call their bumper repair person, who came out to my residence within 3 hours and resolved the issue. Kudos for the customer satisfaction approach and making me feel like a customer, not just a number. More

Overall, mostly pleasant. On the positive side, salesperson (John) was very personable and pleasant. They also included a free car wash/interior cleaning and three oil changes On the positive side, salesperson (John) was very personable and pleasant. They also included a free car wash/interior cleaning and three oil changes which is appreciated. On the negative side, there was only one key fob and there did not appear to be a willingness to acquire a new one at a reduced rate. I was optimistic they would have possibly found the 2nd one, but that did not materialize. Secondly, I thought there were floormats, maybe I didn't pay close attention, but there were none when I took delivery..... maybe removed during car wash? (Speculation only on my part.) Thirdly, I had a flat tire tire the day after delivery only to find out there was no jack in the car. Maybe Pacificas don't include a jack....? I do like the vehicle and gas mileage is as advertised. This was a cash sale. More

Taylor did a good job showing me my now car. The finance man was good too The finance man was good too More

The finance guy lied and told me my truck would qualify for the 10yr/100k mile warranty just to make me agree to the deal. Once it was said and done, I found out that was not at all true and is only 5 yr. for the 10yr/100k mile warranty just to make me agree to the deal. Once it was said and done, I found out that was not at all true and is only 5 yr. I never would have bought the vehicle from them otherwise as I have had problems with the last two Jeep/Ram vehicles I purchased brand new. When I get a day off, I plan to call a lawyer. More

Such a smooth, quick and easy transition! Everyone at this dealership was so friendly and personable. I will always go back to Donalson to purchase vehicles! I recommend them to everyone I kn Everyone at this dealership was so friendly and personable. I will always go back to Donalson to purchase vehicles! I recommend them to everyone I know who is in the market. More

It was one of the best car buying experiences that I ever had everybody was nice and courteous. No haggerling, didn't take long to get the sale completed. Overall the best truck buying experience that I ever had everybody was nice and courteous. No haggerling, didn't take long to get the sale completed. Overall the best truck buying experience that I ever had More

It was Quick hand easy. Made it easy to spend our money!! Our salesman,taylor was easy to deal with. Made it easy to spend our money!! Our salesman,taylor was easy to deal with. More

Friendly, inviting representatives who met our needs completely and gave us a great deal! We highly recommend this dealership! completely and gave us a great deal! We highly recommend this dealership! More

Brenden was very professional, helpful, and determined. Extremely patient, and not at all pushy. I will be recommending him to people I know who are in the market. Extremely patient, and not at all pushy. I will be recommending him to people I know who are in the market. More