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Donalson Chrysler Dodge Jeep Ram
Silsbee, TX
771 Reviews
Welcome to the ALL NEW Donalson CDJR in Silsbee, TX! The Donalson family brought Dodge to Silsbee decades ago, and we are happy to return to the Dodge family. We are excited to serve all your sales and service needs and show you the #DonalsonDifference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 771 reviews
August 28, 2026
The finance guy lied and told me my truck would qualify for the 10yr/100k mile warranty just to make me agree to the deal. Once it was said and done, I found out that was not at all true and is only 5 yr. for the 10yr/100k mile warranty just to make me agree to the deal. Once it was said and done, I found out that was not at all true and is only 5 yr. I never would have bought the vehicle from them otherwise as I have had problems with the last two Jeep/Ram vehicles I purchased brand new. When I get a day off, I plan to call a lawyer. More
by WalkAwayDontDoIt
Verified CustomerEmployees Worked With
Ryan
August 01, 2026
Such a smooth, quick and easy transition! Everyone at this dealership was so friendly and personable. I will always go back to Donalson to purchase vehicles! I recommend them to everyone I kn Everyone at this dealership was so friendly and personable. I will always go back to Donalson to purchase vehicles! I recommend them to everyone I know who is in the market. More
by CHERYLMAC1988
July 11, 2026
It was one of the best car buying experiences that I ever had everybody was nice and courteous. No haggerling, didn't take long to get the sale completed. Overall the best truck buying experience that I ever had everybody was nice and courteous. No haggerling, didn't take long to get the sale completed. Overall the best truck buying experience that I ever had More
by younganthony757
June 09, 2026
It was Quick hand easy. Made it easy to spend our money!! Our salesman,taylor was easy to deal with. Made it easy to spend our money!! Our salesman,taylor was easy to deal with. More
by areno53
May 27, 2026
Friendly, inviting representatives who met our needs completely and gave us a great deal! We highly recommend this dealership! completely and gave us a great deal! We highly recommend this dealership! More
by plsimons55
May 21, 2026
Brenden was very professional, helpful, and determined. Extremely patient, and not at all pushy. I will be recommending him to people I know who are in the market. Extremely patient, and not at all pushy. I will be recommending him to people I know who are in the market. More
by mikey_scott9
Employees Worked With
May 18, 2026
This was my second purchase from Donalson. because of my previous experience w/ them I didn't even look anywhere else. because of my previous experience w/ them I didn't even look anywhere else. More
by MCCARRINGTON
Employees Worked With
May 16, 2026
Great people with great customer service! Good prices an nice vehicles to choose from. This is my 2nd time to purchase a ride from them and will go back for a 3rd eventually! Good prices an nice vehicles to choose from. This is my 2nd time to purchase a ride from them and will go back for a 3rd eventually! More
by HANLEYSHAE80
Employees Worked With
April 03, 2026
This was the best encounter I have ever had at a dealership and with me being in my seventies, that’s a lot of car buying. Thanks! dealership and with me being in my seventies, that’s a lot of car buying. Thanks! More
by mollydee123
