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Donalson Chrysler Dodge Jeep Ram
Silsbee, TX
731 Reviews
Welcome to the ALL NEW Donalson CDJR in Silsbee, TX! The Donalson family brought Dodge to Silsbee decades ago, and we are happy to return to the Dodge family. We are excited to serve all your sales and service needs and show you the #DonalsonDifference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 731 reviews
July 05, 2023
It was great services and the explain everything about the car that I was looking at the car that I was looking at More
by eh142319
Employees Worked With
July 04, 2023
Purchased a truck from dealership and on the day of purchase the truck stopped working one hour later. It was towed back to dealership and returned. Everything was good until it stopped working. Servi purchase the truck stopped working one hour later. It was towed back to dealership and returned. Everything was good until it stopped working. Service after the sale was horrible. I called customer service told the. about my experience and all they said was ok. The service after the sale was horrible. Also I was never reimbursed for having the vehicle towed home. Poor poor poor service after the sale More
by RO
Verified CustomerEmployees Worked With
No need they know.
July 03, 2023
Very poor service after the sale. Truck returned. Truck stopped 1 hr after purchase. No one called after it was towed back to dealership Truck returned. Truck stopped 1 hr after purchase. No one called after it was towed back to dealership More
by RO
Employees Worked With
No need to say names. They know.
July 01, 2023
A very pleasant experience and the staff was wonderful. Good job Jon Michael. Thanks again Good job Jon Michael. Thanks again More
by VICKIAlexander
June 28, 2023
Exactly what I need and great help nice peoples great deals good times fun times deals good times fun times More
by austin.byars
Employees Worked With
June 27, 2023
We had a great and easy experience with Brenden as well as the dealership itself. as the dealership itself. More
by lyndsiemm
Employees Worked With
June 22, 2023
There were a big help for me and I think his name was joe the computer guy. the computer guy. More
by tedbabineaux@yahoo.com
June 17, 2023
The people were nice and I got the deal I wanted, but they did try to add a $1600 “protection plan” charge that was not advertised. They shouldn’t even try to screw people like that. When I stood my grou they did try to add a $1600 “protection plan” charge that was not advertised. They shouldn’t even try to screw people like that. When I stood my ground they removed the charge, but the fact that they tried was sneaky. More
by KEVIN.BELT
Employees Worked With
Not shown
June 15, 2023
Brenden was kind and helped us get exactly what we wanted. The man in financing was very thorough and answered all of our questions. Overall this was our best car buying experience. wanted. The man in financing was very thorough and answered all of our questions. Overall this was our best car buying experience. More
by sm_coffman
June 14, 2023
No pressure purchase experience ! Dustyn Fraley was super patient with me . He helped me make sure I was getting what I wanted . He’s a top notch salesman! Alex Donalson and his team Dustyn Fraley was super patient with me . He helped me make sure I was getting what I wanted . He’s a top notch salesman! Alex Donalson and his team are the real deal . More
by Danothe29
