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Donalson Chrysler Dodge Jeep Ram
Silsbee, TX
724 Reviews
Welcome to the ALL NEW Donalson CDJR in Silsbee, TX! The Donalson family brought Dodge to Silsbee decades ago, and we are happy to return to the Dodge family. We are excited to serve all your sales and service needs and show you the #DonalsonDifference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 724 reviews
January 10, 2025
-Neatness and clean -Sales personnel are courteous and respectful -The dealership was the only one that had the truck in the design I wanted. Therefore, it was worth it for me to fly from Boca Raton, FL respectful -The dealership was the only one that had the truck in the design I wanted. Therefore, it was worth it for me to fly from Boca Raton, FL to Silsbee, Texas to purchase it. More
by donaldsr2000
Verified CustomerEmployees Worked With
December 27, 2024
Not knowing the service that was reportedly done before selling should be fully known by salesman before selling vehicle. Saying whatever car fax says isn’t acceptable. Mud caked in fuel cap unacceptable selling should be fully known by salesman before selling vehicle. Saying whatever car fax says isn’t acceptable. Mud caked in fuel cap unacceptable Otherwise great individual More
by taylorronda42
Employees Worked With
December 18, 2024
Extremely helpful personal and also very informative. Help us get into the vehicle that we wanted. Help us get into the vehicle that we wanted. More
by justaboutus0815
December 11, 2024
I like the people who work there. I don't like the people who pressure you to buy the extra warranty. I don't like the people who pressure you to buy the extra warranty. More
by hancocksandra89
December 04, 2024
Finance people are great, Cody was great. Salesperson person needs training and to stop giving out personal business. Salesperson person needs training and to stop giving out personal business. More
by MAW53
November 20, 2024
There were a couple of hiccups in the beginning, which is the only reason I didn't rate them 5 stars. However, the sales manager Cody immediately made repairs instead of excuses, so everything worked out OK. the only reason I didn't rate them 5 stars. However, the sales manager Cody immediately made repairs instead of excuses, so everything worked out OK. I would definitely go there again. More
by gabrielburke05
November 16, 2024
Excellent service and support from these guys! !! We will be back for future trucks for sure! !! We will be back for future trucks for sure! More
by denny2
November 12, 2024
Customer service was very professional and sales manager did a great job of explaining everything to me did a great job of explaining everything to me More
by garyspersonal
November 07, 2024
Awesome and speedy process! Bought our used Escalade and were done in about three hours Bought our used Escalade and were done in about three hours More
by JAMIEARNIE72
November 04, 2024
Everyone was very friendly and willing to answer any questions I had.I have received calls after the sale to make sure I was enjoying the truck. questions I had.I have received calls after the sale to make sure I was enjoying the truck. More
by REDKELLEY50
