Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Donalson Chrysler Dodge Jeep Ram
Silsbee, TX
664 Reviews
Welcome to the ALL NEW Donalson CDJR in Silsbee, TX! The Donalson family brought Dodge to Silsbee decades ago, and we are happy to return to the Dodge family. We are excited to serve all your sales and service needs and show you the #DonalsonDifference!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 664 reviews
February 23, 2024
Great people! Helped me get into a new truck with no hassle. Gave me a good price and got me from upside down. Helped me get into a new truck with no hassle. Gave me a good price and got me from upside down. More
by J.S
Employees Worked With
Helpful February 23, 2024
Will never do business with them again very unprofessional and misleading. Led me to believe they were going to take my car as trade and waited until the paperwork was signed and told me they w unprofessional and misleading. Led me to believe they were going to take my car as trade and waited until the paperwork was signed and told me they were not going to take the car trade. They told me the paperwork was sent and they couldn’t help me get out of the deal More
by jameslchapman409
Verified CustomerFebruary 22, 2024
Brendon was awesome. ..first time to do business with this dealership so too soon to rate them ..first time to do business with this dealership so too soon to rate them More
by Yroysdon
Employees Worked With
February 15, 2024
They went above and beyond on having the truck I chose cleaned, gased up and ready to go. cleaned, gased up and ready to go. More
by davidwalden88
Employees Worked With
February 07, 2024
Great people to deal with and made things easy for us to purchase this car purchase this car More
by RMKOUNTZE
Employees Worked With
February 05, 2024
Outstanding,Outstanding, Outstanding, Superior, Superior, Superior,Greatest,Greatest,Greatest,The Best,The Best,The Best. Superior,Greatest,Greatest,Greatest,The Best,The Best,The Best. More
by Hayneslarry51
Employees Worked With
Other Employees :
Brondon, Dustyn Fraley, David Powe, Tonja Zeno, David Asher, Todd Carruth
February 01, 2024
I bought a Ram 2500 four months ago, it had been in the shop 7 times with issues. When I thought I had no options left, Brenden who I had worked with before on a 2023 Wrangler started working his magic. Th shop 7 times with issues. When I thought I had no options left, Brenden who I had worked with before on a 2023 Wrangler started working his magic. The next day I was called in to trade for the exact same truck, but with half the miles and in way better condition inside and out. This is now my 4th vehicle in 2yrs with Donalson, and I can say without a doubt in my mind it will not be my last! A special thanks to Perry Jones and Megan (Service Manager) for all that you did to help me the last 4 months! Brenden, you and the crew went the extra mile for me and I am extremely grateful for all your help! Respectfully James Hill Senior Chief Petty Officer United States Navy (Ret) More
by roytimberlane
January 31, 2024
The dealership were time sufficient nice people and a good friendly staff. I will be going back. good friendly staff. I will be going back. More
by hrkountze
Employees Worked With
January 31, 2024
Was a no hassel process that was fair and reasonable. Everyone was very considerate. I would recommend Donaldson to my family and friends. Everyone was very considerate. I would recommend Donaldson to my family and friends. More
by Hayneslarry51
Employees Worked With
Other Employees :
Brondon, Dustyn Fraley, David Powe, Tonja Zeno, David Asher, Todd Carruth
January 26, 2024
Honest, helpful, and committed are only a few words that describe this dealership. The best experience with a new car I've had, and will be back here from out state for my next one. describe this dealership. The best experience with a new car I've had, and will be back here from out state for my next one. More
by rick.metz
