Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Donalson Chrysler Dodge Jeep Ram
Silsbee, TX
731 Reviews
Welcome to the ALL NEW Donalson CDJR in Silsbee, TX! The Donalson family brought Dodge to Silsbee decades ago, and we are happy to return to the Dodge family. We are excited to serve all your sales and service needs and show you the #DonalsonDifference!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 731 reviews
Verified Customer
November 11, 2022
I had warranty work done on my header core. They MADE my wife purchase a $200 coolant flush and told her if she didn't purchase it my warranty would likely not be approved. I had just done a co They MADE my wife purchase a $200 coolant flush and told her if she didn't purchase it my warranty would likely not be approved. I had just done a coolant flush less than 3000 miles ago. THIS IS A SALES TACTIC THAT IS BASICALLY THEFT. WE WONT BE BACK AND EVERYONE WE KNOW WILL KNOW ABOUT THIS. More
by LISA.MCANALLY
Employees Worked With
Sara Pedder
November 10, 2022
I am not pleased about having an appearance packet being forced on me for 1500 dollars with out me wanting it. Brenden on the other hand treated me at the top. forced on me for 1500 dollars with out me wanting it. Brenden on the other hand treated me at the top. More
by Joe
Employees Worked With
November 09, 2022
It’s a great place to make a deal! Every person we spoke to was nice and answered all of our questions! Every person we spoke to was nice and answered all of our questions! More
by Katlin.kerl
November 08, 2022
My salesman was Joe. He didn’t everything possible to make sure I had the best service. Everyone was nice and helpful. Service was fast and friendly! He didn’t everything possible to make sure I had the best service. Everyone was nice and helpful. Service was fast and friendly! More
by KM
Employees Worked With
Bryan Welker, Joe Dearman, Broc Dearman
November 07, 2022
They are honest and easy to deal with great friendly service and I would do business here again service and I would do business here again More
by dwarren.b17
Employees Worked With
November 06, 2022
Everybody was great to deal with Jimmy was great bought several truck when it was cowboys last one was a joke dealing with the salesman figured I would give it another shot glad I did several truck when it was cowboys last one was a joke dealing with the salesman figured I would give it another shot glad I did More
by andrews.warren4
Employees Worked With
Jimmy Haining, Dustyn Fraley
November 06, 2022
Brian was very personable and honest. We were treated with respect from beginning to end of our truck buying experience. Most pleasant vehicle purchase experience that we have had. We were treated with respect from beginning to end of our truck buying experience. Most pleasant vehicle purchase experience that we have had. More
by matthonda1
Employees Worked With
Bryan Welker
November 06, 2022
This dealership always has wonderful service and customer service. Even though they were busy they were still very accommodating. They are always quick to answer any questions. service. Even though they were busy they were still very accommodating. They are always quick to answer any questions. More
by HEATHERGOODMAN21
November 05, 2022
Joe Dearman helped us purchase the vehicle that was perfect for us. He is very knowledgeable and made the process stress free and pleasant. We recommend this dealership. perfect for us. He is very knowledgeable and made the process stress free and pleasant. We recommend this dealership. More
by jmassey1247
Employees Worked With
Keenan Simon, Joe Dearman
