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Donalson Chrysler Dodge Jeep Ram

Silsbee, TX

Overview
Employees
Reviews
Vehicles
4.8
731 Reviews
Welcome to the ALL NEW Donalson CDJR in Silsbee, TX! The Donalson family brought Dodge to Silsbee decades ago, and we are happy to return to the Dodge family. We are excited to serve all your sales and service needs and show you the #DonalsonDifference!
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1305 Hwy 96 Bypass

Silsbee, TX

77656

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Showing 731 reviews

September 08, 2022

Patty is the absolute best! This is my 2nd vehicle purchased from her. If you want to save time and money she is your gir! More

by texaswildflower
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patty Serrato, Jimmy Haining, Perry Jones, Keenan Simon
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Sep 23, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

We love Patty too, and we DEFINITELY love repeat clients! Thank you for your continued business, and we look forward to seeing you next time! -the Donalson team

September 06, 2022

Wanda was very friendly and professional. I will continue to use this dealership for service needs. More

by lwbh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wanda Fielder
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Thank you for your feedback and the kind words! We're very fond of Ms Wanda and will definitely pass your comments along. Thank you for your business, and we'll see you next time! -the Donalson team

September 05, 2022

Awesome salesman Marty with a great experience not pushy well educated to helping with knowledge of the truck …great over all experience … thank you Marty …. Joel & Lynn hand More

by lynneasley2010
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Welker, Marty Balsimo
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Sep 08, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Congratulations on your new truck, and thank you for sharing your experience! It's always great to hear that our team is taking such good care of people. Thanks again, and we look forward to working with you in the future! -the Donalson team

September 04, 2022

Super friendly and Marty did a great job getting me what I wanted. Would definitely recommend to anyone I know in the market for a car. More

by ajnichols77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wanda Fielder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Haining, Bryan Welker, Marty Balsimo
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Sep 08, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Congratulations on your new vehicle, and thanks for your business! We're happy to hear everything went well for you, and we look forward to working with you (or whoever you send) again in the future. -the Donalson family

September 03, 2022

Sara was amazing and so helpful! I’ll be back to get our other Jeep serviced soon! More

by PARADISEMEDSPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara Pedder
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Sep 08, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Thank you for both your business and the high praise! We'll definitely pass your comments along. -the team at Donalson

September 02, 2022

Purchase experience was fast, salesman wasn’t pushy, I would purchase from this dealer again More

by brad.turner34
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Avery
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Sep 08, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Thanks for your feedback and your business, and congratulations on your new truck! We look forward to working with you in the future. -the team at Donalson

September 02, 2022

Tyler did an awesome job. He was very friendly, very professional and over all a great sales employee. More

by Kimberly.bolser
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Conn
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Sep 08, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Kimberly, thank you so much for sharing your experience! We are always pleased to hear that our staff is taking great care of clients. Congratulations on the new-to-you vehicle, and thanks again for your business. -the Donalson family

September 01, 2022

Salesman was very knowledgeable about the car we bought. He was very friendly and polite as was the finance manager More

by bunagal1954
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Brunner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marty Balsimo
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Sep 08, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

Thank you for your feedback and your business! Congratulations on the new-to-you vehicle, and we look forward to working with you in the future. -the team at Donalson

September 01, 2022

Mrs. Patty is amazing. I love her. She helped me find exactly what I wanted and answered all questions I had with a very detailed and informative answer so I was left with no doubt that I was getting the More

by Summers409
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patty Serrato
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Sep 08, 2022 -

Donalson Chrysler Dodge Jeep Ram responded

We will definitely be passing along your high praise! Thank you so much for this wonderful review. Congratulations on your new vehicle, and we appreciate your business! -the Donalson team

August 31, 2022

Very good service, very effective staff, fast attention, very good atmosphere and great service. Excellent customer service. More

by 0304ellie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patty Serrato
Report | Print
Aug 31, 2022 -

0304ellie responded

Thank you!

Aug 31, 2022 -

0304ellie responded

We are very happy with our new vehicle, thanks to Donalson Chrysler Jeep Ram

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