Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Donalson Chrysler Dodge Jeep Ram
Silsbee, TX
731 Reviews
Welcome to the ALL NEW Donalson CDJR in Silsbee, TX! The Donalson family brought Dodge to Silsbee decades ago, and we are happy to return to the Dodge family. We are excited to serve all your sales and service needs and show you the #DonalsonDifference!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 731 reviews
May 22, 2022
I always take my Jeep here because this dealership always takes care of my vehicle needs to the best of their ability!! takes care of my vehicle needs to the best of their ability!! More
by brittanyjohnson
Verified Customer
May 22, 2022
I had an amazing experience Tonya was my sales person and she was fantastic, friendly, helpful , and had me laughing the whole time . I will most definitely do business there again. thank yall so much. she was fantastic, friendly, helpful , and had me laughing the whole time . I will most definitely do business there again. thank yall so much. More
by millertimmy1980
Employees Worked With
Jimmy Haining, Sarah Vernarsky
May 21, 2022
Amazing service at the service department! Kari always takes care of our 2018 Jeep Wrangler Rubicon. Always on top of everything that needs to be handled. Kari always takes care of our 2018 Jeep Wrangler Rubicon. Always on top of everything that needs to be handled. More
by jmassey1247
Employees Worked With
Kari Leon
May 20, 2022
Not very good had my truck 5 days and didn’t complete all work asked for left sway bar with no nut or survived didn’t check air pressure in tires just unsafactory work all around work asked for left sway bar with no nut or survived didn’t check air pressure in tires just unsafactory work all around More
by j.rustn
Employees Worked With
Jim Shirey, Shalina Wells
May 18, 2022
Everyone was very attentive with our service needs and got right to it. Got our truck serviced and appraised in less than an hour. got right to it. Got our truck serviced and appraised in less than an hour. More
by daniel_smith73
May 18, 2022
Love the care my Nitro receives. Hate being charged extra if I use a card to pay! Hate being charged extra if I use a card to pay! More
by JANESOLIZ
May 16, 2022
I was extremely happy with my dealings with John. He was always going the extra mile and doing all he could to help me get in to a new vehicle. I can't recommend him enough! He was always going the extra mile and doing all he could to help me get in to a new vehicle. I can't recommend him enough! More
by Mattyb0994
Employees Worked With
Holden Mitchell, John Dunbar
May 16, 2022
Like family! So thankful for the donalson dealership and getting us what we wanted! Everything was smooth and we enjoyed our service! So thankful for the donalson dealership and getting us what we wanted! Everything was smooth and we enjoyed our service! More
by Audrey
Employees Worked With
Patty Serrato, Jimmy Haining
May 10, 2022
My experience was great! Bryan was such a great salesman! He helped me get a great deal on my new car and was so kind through out the process. I also got the pleasure of chat Bryan was such a great salesman! He helped me get a great deal on my new car and was so kind through out the process. I also got the pleasure of chatting with a few other people there and everyone I talked to was so great. Would absolutely recommend this dealership More
by lmitch
Employees Worked With
Patty Serrato, Bryan Welker
