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Donalson Chrysler Dodge Jeep Ram
Silsbee, TX
767 Reviews
Welcome to the ALL NEW Donalson CDJR in Silsbee, TX! The Donalson family brought Dodge to Silsbee decades ago, and we are happy to return to the Dodge family. We are excited to serve all your sales and service needs and show you the #DonalsonDifference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 767 reviews
Verified Customer
March 15, 2022
My visit to Donalson Dodge was a satisfying. I usually visit dealerships that are not appealing. But today was different. Especially my sale rep. Ms. Patty Serrato. She came outside and took I usually visit dealerships that are not appealing. But today was different. Especially my sale rep. Ms. Patty Serrato. She came outside and took charge of the situation. And took care of business. Made me feel good about spending my money. Thanks More
by Kbeauman91.kb
Employees Worked With
Patty Serrato
March 14, 2022
Bryan was amazing. Held the perfect blend of professionalism and just down to earth human interaction. Didnt feel any pressure just found out what we wanted and deliver Held the perfect blend of professionalism and just down to earth human interaction. Didnt feel any pressure just found out what we wanted and delivered several options. At one point he even offered options outside of his lot which to me spoke volumes. He was more interested in myself and my wife getting what we wanted than him closing a deal. That in itself sold us. Any industry needs more people like Bryan. Give this man a shot, you won't be disappointed. More
by Foreman_dustin
Employees Worked With
Bryan Welker
March 12, 2022
We came in trying to trade in my truck, at first we didn’t really think it was gonna happen but they worked with us all day especially patty she was awesome!!!! We left with a beautiful new suv. We can didn’t really think it was gonna happen but they worked with us all day especially patty she was awesome!!!! We left with a beautiful new suv. We can’t thank you guys enough!!!!! More
by luckeyjulie5
Employees Worked With
Patty Serrato
March 11, 2022
Nate made our process so easy and quick! We would recommend him and the dealership to anyone We would recommend him and the dealership to anyone More
by CBWOODARD1210
March 11, 2022
The people at this dealership have went above and beyond to help us as customers and will continue to earn our business. Dalton was exceptional and the most honest man we have ever had the pleasure of doing to help us as customers and will continue to earn our business. Dalton was exceptional and the most honest man we have ever had the pleasure of doing business with. More
by Blewien122814
Employees Worked With
Other Employees :
Jimmy Haining, Sharon Bourgeois, Dalton Breaux
March 10, 2022
Dalton, our salesman, was fantastic and gave us a no pressure feeling! The sales manager, Thomas, was also great and did whatever he could to make the deal happen! This team spent several months trying pressure feeling! The sales manager, Thomas, was also great and did whatever he could to make the deal happen! This team spent several months trying to locate the vehicle that we wanted and finally found what we were looking for! Great place and a great sales team! We couldn’t be happier! More
by jw.holland
