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Donalson Chrysler Dodge Jeep Ram
Silsbee, TX
725 Reviews
Welcome to the ALL NEW Donalson CDJR in Silsbee, TX! The Donalson family brought Dodge to Silsbee decades ago, and we are happy to return to the Dodge family. We are excited to serve all your sales and service needs and show you the #DonalsonDifference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 725 reviews
December 21, 2021
great service on my jeep renegade and didn't take a lot of time to have finished and ready for me to pay and get on the road. Thank you all who worked with me in the process. of time to have finished and ready for me to pay and get on the road. Thank you all who worked with me in the process. More
by ken.sweatt
Verified CustomerEmployees Worked With
Other Employees :
all those who had anything to do with my service, Jim Shirey, Kari Leon, Tim Frasher, Jimmy Haining
December 18, 2021
James was helpful over the phone got everything worked out prior to coming in all questions were answered in timely manner. All requests were filled. out prior to coming in all questions were answered in timely manner. All requests were filled. More
by Armyof89
Employees Worked With
James Chesser
December 17, 2021
My salesman James is always polite, professional and gives me the best deal! Great experience start to finish. Definitely recommend. I didn’t buy a car this day because I decided to hold off on my purch gives me the best deal! Great experience start to finish. Definitely recommend. I didn’t buy a car this day because I decided to hold off on my purchase for now, but I always shop with him when I’m considering a vehicle purchase because of his knowledge and he makes sure I get the best price. More
by Buyer
Employees Worked With
James Chesser
December 12, 2021
Awesome customer services. Very willing to help and keep you informed of the progress of your vehicle you informed of the progress of your vehicle More
by JAREDMILAM
December 08, 2021
Always very quick to find the problem and let me know what the trouble is. what the trouble is. More
by Z-ZSMOM
Employees Worked With
December 07, 2021
This dealership always treats you well. They were fast and efficient. They have great customer service. and efficient. They have great customer service. More
by HEATHERGOODMAN21
December 03, 2021
When I explained the problem to Tim, he immediately set my car up for inspection. He explained the whole process; then arranged for me too have a ride home. my car up for inspection. He explained the whole process; then arranged for me too have a ride home. More
by eannebryant.26
Employees Worked With
Tim Frasher
November 29, 2021
My experience with my dealer Mrs Patty was absolutely great. She was very informative and helped with everything. Kids included! The dealership was very patient and kind throughout the entire process and great. She was very informative and helped with everything. Kids included! The dealership was very patient and kind throughout the entire process and we walked out with a new truck the same day! Super satisfied with Silsbee Texas Donalson dealership. More
by Joedetrixhe
Employees Worked With
Patty Serrato
November 26, 2021
James was a top quality salesperson. Very professional, knowledgeable an all around wonderful experience. I totally recommend him and the team at Donalson! knowledgeable an all around wonderful experience. I totally recommend him and the team at Donalson! More
by danzmanj
Employees Worked With
James Chesser
