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Donalson Chrysler Dodge Jeep Ram
Silsbee, TX
725 Reviews
Welcome to the ALL NEW Donalson CDJR in Silsbee, TX! The Donalson family brought Dodge to Silsbee decades ago, and we are happy to return to the Dodge family. We are excited to serve all your sales and service needs and show you the #DonalsonDifference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 725 reviews
November 09, 2021
I had a fantastic experience at Donalson, Jimmy my sales rep and Thomas the sales manager were amazing. The set and then exceeded my expectations over and over again, thankfully, not the normal dealership e rep and Thomas the sales manager were amazing. The set and then exceeded my expectations over and over again, thankfully, not the normal dealership experience. There a great honest ones out there, and they work at Donalson. More
by Bcannon
Employees Worked With
Other Employees :
Jimmy Goodman, Jim Shirey, Jimmy Haining, Sharon Bourgeois
November 07, 2021
My wife fell in love with a beautiful red Gladiator and you know what they say if mama’s happy everybody’s happy. Donalson really came through to help me get the price I needed. you know what they say if mama’s happy everybody’s happy. Donalson really came through to help me get the price I needed. More
by CROSSED744
Verified CustomerNovember 03, 2021
Great turnaround on servicing my Jeep gladiator. Fixed the issue and was under warranty. Very satisfied the issue and was under warranty. Very satisfied More
by BERGER187
October 31, 2021
I was very disappointed, Fan blower is still making noise, this will be 5th chance to fix. noise, this will be 5th chance to fix. More
by MJACOBS2
Employees Worked With
October 29, 2021
I went into the dealership looking for a good, preowned vehicle. Patty greeted us, uncovered our needs, and recommended a certain vehicle. She was very professional throughout our visit and worked with us vehicle. Patty greeted us, uncovered our needs, and recommended a certain vehicle. She was very professional throughout our visit and worked with us to get the price where we needed it. The sales manager was also very friendly but I didn’t catch his name. Sharon made the paperwork process smooth and simple. Thanks guys for giving my wife and I smooth truck buying experience. More
by Steven
Employees Worked With
Other Employees :
Jim Shirey, Patty Serrato, Jimmy Haining, Sharon Bourgeois
October 28, 2021
BEST SERVICE DEPT. IN THE GOLDEN TRIANGLE, NEVER A NEW FACE, SO FRIENDLY, A A+ FACE, SO FRIENDLY, A A+ More
by KARI6
