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Donalson Chrysler Dodge Jeep Ram - Service Center

Silsbee, TX

4.6
153 Reviews

153 Reviews of Donalson Chrysler Dodge Jeep Ram - Service Center

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November 06, 2022

This dealership always has wonderful service and customer service. Even though they were busy they were still very accommodating. They are always quick to answer any questions. More

by HEATHERGOODMAN21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wanda Fielder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara Pedder
November 05, 2022

Low-ball trade in value, did not communicate responsibly with me when lifter problem found. More

by suzyhanna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Wanda Fielder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keenan Simon
November 04, 2022

Excellent service, service writers are knowledgeable and keep you advised of status of service. Waiting room could use more comfortable furniture More

by Dgray00@aol.co
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wanda Fielder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Seals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara Pedder
October 31, 2022

My passenger floor mat was not put back in my vehicle when I picked it up. Need to get it More

by Jmwhitt777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wanda Fielder
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2022

This dealership has a great service department, courteous staff, nice waiting area, and speedy service. More

by diana.wats
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wanda Fielder
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2022

You have kept my trusty 07 Nitro going and I appreciate it. I do not like your service charge for using my debit ir credit card. Everything else us great! More

by janesoliz1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wanda Fielder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Seals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara Pedder
October 22, 2022

Unbelievably fantastic service! Highly recommend to friends/family They went over/beyond to accommodate us!!! More

by shoern
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wanda Fielder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Seals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Shirey, Perry Jones, Sara Pedder
October 21, 2022

Kind, understanding, very good service,pleasant atmosphere while waiting, although it cost more than I wanted, but then everything does!!! More

by pjgbrownrk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wanda Fielder
4.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Seals
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keenan Simon
October 20, 2022

Awesome Dealersip and staff! ! Keep up the good service and making the great deals and thanks again!! More

by sharonlynnette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Theresa Seals
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2022

Everyone is very friendly and helpful at this dealership. They go above and beyond when helping the customer. More

by tonya.hebert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wanda Fielder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Brunner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Seals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Shirey, Jimmy Haining, Jason Ortgies, Perry Jones, Sara Pedder, Keenan Simon
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