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Dondelinger Ford

Grand Rapids, MN

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15 Reviews

1510 South Pokegama Avenue

Grand Rapids, MN

55744

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Showing 15 reviews

May 17, 2026

They told what they were doing and checked everything and very polite got me in and told me when the rest couldn’t complete More

by shirley.curtiss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know there bames
May 03, 2026

Own a 2014 F150 Ford eco-boost truck. Have lifetime powertrain warranty. Ford dealership covered all repairs at approximately $8000. Very impressed very easy to work with and will continu More

by Kevin.geislinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff and Brian
November 09, 2023

Been waiting almost two months to get car fixed, first time the mechanic didn’t get it right on what was wrong with it, had to order another part he thinks is correct and now waiting another 3 weeks to ge More

by brown1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian
February 17, 2021

I went in looking to buy a used truck because mine died and I just needed a cheap used truck. When they found out I could not pay cash I was treated like garbage. After THREE WEEKS of pushing me around I l More

by Skiingmn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Floor manager, and Chris
December 08, 2020

Highly recommend Joe @ Dondelinger Ford! We seriously had the best service ever. Everyone is soooo friendly and fun, yet professional! 😊 this was my first time buying a brand new car and Joe was seriously g More

by TaeliT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
September 06, 2020

tom was very friendly and the day was fun it is a very nice truck thanks a lot I get my service done there all the time will be back More

by john.kolar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
tom mcmullen
August 08, 2020

New pickup Joe found me the pickup I wanted and delivered it. I love it, but wish I knew about the 6,000 rebate that came up as then maybe I would have went that More

by junkerlog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
February 04, 2020

2015 Edge Heater problem.. Told them heat only blows out the defrost wife brought it in they "looked at it" 2hours tell wife it works fine. She pays $140.00 goes out to the car heater still doesn't work. Sh More

by Josh
Recommend Dealer
No
Employees Worked With
Service manager
February 12, 2019

Very excellent service. I am very happy with the service I have gotten at Dondelinger! Very customer oriented and friendly staff! They helped me in a timely fashion and was c More

by Amyjo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Oviatt
November 30, 2018

Very Pleased I brought my 2013 Ford Expedition to Dondelinger Ford for routine maintenance. As I approached the Service Desk, I noticed that two FREE COUPONS had More

by Ron in GR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Counter Customer Service Representatives
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