
Donley Ford of Mt. Vernon
Mount Vernon, OH

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676 Reviews of Donley Ford of Mt. Vernon

Super great and friendly dealership! ! This was my very first new car purchase!! Alicia and Tyler made it super easy for me!! If you need or want a new car i highly recommend going to Don ! This was my very first new car purchase!! Alicia and Tyler made it super easy for me!! If you need or want a new car i highly recommend going to Donleys!! More

This was the best car buying experience I have ever had. It was very smooth and they were very patient with me so I could get everything established with the down payment. Alicia was amazing! Jeff was very It was very smooth and they were very patient with me so I could get everything established with the down payment. Alicia was amazing! Jeff was very professional and very helpful during the financial process and did a very great job explaining everything. It was comforting knowing what I am paying for a month when I got the gap insurance and the triple plan. Jim was very kind and explained all of the buttons and gadgets in the car so it was easier to figure out what each button does. My daughter was shy but very sad leaving the old car since it’s the only vehicle she knows and she struggles with change. Jim and Alicia were very compassionate and understanding of her feelings. (Update she loves the new car now :) ) Now I have a safe vehicle to take my child to very important doctor appointments in Columbus. I feel safe having Donelys roadside assistance when I take these trips. I’m great full that Jeff explained the roadside and how it works especially for these long trips. I’m so thankful for all of the staff!!! I can’t thank them enough them for everything they did for me! Thank you Alicia and thank you Donley for everything. If I could I would give 100 star rating. More

Very nice low pressure sales team, helpful quick and efficient. Staff was very attentive as I walked into the sales room floor asking if I needed anything even though their colleague was already helpin efficient. Staff was very attentive as I walked into the sales room floor asking if I needed anything even though their colleague was already helping me. I would recommend this dealership to anyone who would like to experience a transparent car buying experience. I appreciate the effort and am completely satisfied with my purchase. Thank you More
Great experience overall, timely process and good communication with Tyler and other staff. 10/10 would recommend and use in the future. communication with Tyler and other staff. 10/10 would recommend and use in the future. More