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Donley Ford of Mt. Vernon

Mount Vernon, OH

4.8
675 Reviews
Call Dealership (740) 392-2222
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1455 Coshocton Ave.

Mount Vernon, OH

43050

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675 Reviews of Donley Ford of Mt. Vernon

November 23, 2022

Alicia is knowledgeable and very helpful. She was able to help during a very busy time and never made us feel anything but welcome. More

by Tishc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicki, Alicia Childs
Report | Print
Nov 25, 2022 -

Donley Ford of Mt. Vernon responded

Thank you so much for your feedback. We truly appreciate you choosing us to help you get into a new vehicle. Please let us know if you need anything and we hope to see you again in the future. Enjoy your new vehicle!

Helpful
November 23, 2022

Jim was extremely helpful and got me through buying a new car quickly! The financial office was good to work with and answered any questions I had. Great experience! More

by Angiemerklet
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Casebolt, Jeffrey Renner, Alicia Childs
Report | Print
Nov 25, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for your feedback. We are so happy you were satisfied with your experience. We strive for this kind of experience every time. Please let us know if you need anything in the future and we hope to earn your business next time. Enjoy your new ride!

Helpful
November 16, 2022

everyone was very helpful. the salesperson called back to follow up after my first visit. More

by ghath1225
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alicia Childs
Report | Print
Nov 18, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for feedback. We appreciate your business and hope to see you again in the future!

Helpful
November 12, 2022

They did a fabulous job making me feel welcome and comfortable. They were all efficient and patient. Highly recommend! More

by JR.7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Renner, Alicia Childs
Report | Print
Nov 14, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for your kind words. We appreciate you and look forward to earning your business again in the future! Enjoy your new ride!

Helpful
November 11, 2022

everyone we delt with was great to work with . donley fords staff is worth giving a try if your in the market for new or used vehicle . More

by rroe5555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niki Evanoff, Brad Bennett, Jeffrey Renner, Gabe Atherton
Report | Print
Nov 11, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for your kind words. We try to deliver this kind of experience every time. We are so happy you chose us and hope to earn your business again in the future.

Helpful
November 08, 2022

I have always received excellent Service in the 20 + years I have dealt there and this was no exveption More

by Larryables
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Casebolt
Report | Print
Nov 11, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for your 5-Star review Larry. We appreciate you and look forward to seeing you again next time. Enjoy that new ride!

Helpful
November 05, 2022

Always pleasant to deal with. Does a great job. Great at communicating with the customer More

by tydi24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Nov 08, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for your feedback. We are so happy to have met your expecations on your service visit. We are always here when you need us, see you next time.

Helpful
October 20, 2022

Excellent customer service! Alicia was great to work with! The buying process was very quick. Have an excellent offer on my trade and I felt they worked hard to earn my business More

by pauladamnapier1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Niki Evanoff, Alicia Childs
Report | Print
Oct 25, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for taking the time to submit your feedback. We all appreciate the kind words. We strive to make every buying experience quick and painless and are so glad we were able to provide that for you. Thank you so much for your purchase and we hope to earn your business again in the future.

Helpful
October 20, 2022

Definitely recommend doing business here they don’t give up and they make sure they do everything possible to get you what you want More

by antmil31
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Niki Evanoff, Jeffrey Renner, Alicia Childs
Report | Print
Oct 25, 2022 -

Donley Ford of Mt. Vernon responded

Thank you so much for your kind words. We truly hope that every person that walks in the door feels this way. We are so happy we were able to help get you into the truck you wanted. Thank you so much for your purchase and we hope you enjoy your new Ram.

Helpful
October 18, 2022

I was able to buy a new to me vehicle which was good for me because I really needed a new vehicle. However, if you don’t like the sticker price, go somewhere else because they will not wheel and deal with y More

by Kai23
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeffrey Renner, Alicia Childs
Report | Print
Nov 01, 2022 -

Donley Ford of Mt. Vernon responded

Thank you for submitting your feedback. If you would like to discuss your experience further please don't hesitate to reach out to Connor Black at 740-392-2222 extension 3004

Helpful
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