Back

Donley Ford of Mt. Vernon

Mount Vernon, OH

not yet
rated
676 Reviews

1455 Coshocton Ave.

Mount Vernon, OH

43050

Directions

By Type

676 Reviews of Donley Ford of Mt. Vernon

January 09, 2021

GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREATGREAT GREAT More

by ED.GIFFIN4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Beaver. Jeff Armstrong
January 08, 2021

Great smooth transaction with purchasing my truck. Had some issues mechanically a fews weeks later and they took care of the issues no questions asked. Hands down best customer service we have recieved p More

by slone-104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Myers, Jeffrey Renner
January 08, 2021

I scheduled a service appointment a week in advance indicating I needed new brakes and a rear rotor and the service center did not have parts available on the day of my appointment. More

by dennispatrickdewitt
Recommend Dealer
No
Employees Worked With
Service desk
Jan 28, 2021 -

Donley Ford of Mt. Vernon responded

Thank you for bringing this to our attention! We are working on efficiency and working around parts shortages during Covid. Thank you for understanding and please do not hesitate to reach out to our Manager Darla at 740-392-2222

January 06, 2021

I appreciated my sales consultant, Robert Lucente, and the finance department working with me to meet my needs. I have a dependable vehicle with a great extended warranty. More

by Rswogger
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Renner, Robert Lucente
Jan 07, 2021 -

Donley Ford of Mt. Vernon responded

Thank you for such a thoughtful review! We look forward to working with you again!

January 06, 2021

Team Donley does such a great job with service making sure you are aware of what is going on and making sure you have your options. Highly recommend. More

by DJSTEIN2337
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina
Jan 07, 2021 -

Donley Ford of Mt. Vernon responded

Thank you for the great review! We will pass this along to our service team!

January 05, 2021

Very happy with my experience here. Everyone was so nice and worked so well to get me exactly what I needed for a price that worked for me. More

by Kristen0735
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Bennett, Robert Lucente, Autum Grandstaff
Jan 07, 2021 -

Donley Ford of Mt. Vernon responded

Congrats on your new vehicle! And thank you for such a great review!

December 31, 2020

Donley Ford always greets me warmly and makes me feel like a valued customer. There will be a reason to go anywhere else for service. More

by HEA8TI9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darla
Jan 07, 2021 -

Donley Ford of Mt. Vernon responded

Thank you for the great review! We look forward to your next visit!

December 30, 2020

The service desk employees are always polite and helpful. I never feel like they are trying to perform repairs that don’t necessarily need done like you get at some repair shops. I’ve never had a problem wit More

by cswan24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service desk employees
Jan 07, 2021 -

Donley Ford of Mt. Vernon responded

Thank you for the awesome review! We look forward to your next visit!

December 30, 2020

Great service buying my new truck. Low pressure and easy to work with the sales and financing team. Salesman spent time going over all the controls and features after we bought it. More

by rjturner913
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renner , Jim Casebolt
Jan 07, 2021 -

Donley Ford of Mt. Vernon responded

Congratulations on your new truck! We look forward to seeing you again!

December 30, 2020

Always professional and accommodating, I appreciate a local car dealership that connects with it’s customers and community. I appreciate Donley’s sales force, the support after the sale is the most criti More

by sthompson16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina, Darla and the whole team are excellent., Rob Ball, Jayme Giffin
Jan 07, 2021 -

Donley Ford of Mt. Vernon responded

Thank you for such a kind and thoughtful review! We try hard to prioritize our relationships with customers, and hearing your experience makes us feel great! We will pass this along to the team!

...
39
...