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Donley Ford of Mt. Vernon

Mount Vernon, OH

not yet
rated
676 Reviews

1455 Coshocton Ave.

Mount Vernon, OH

43050

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676 Reviews of Donley Ford of Mt. Vernon

October 12, 2020

I am very disappointed in the Ford Motor Company so much that I will probably not buy another ford. I feel Donley sold me an extended warranty that is no good and gave me warranty information (at time of p More

by ERICMILARKINDUSTRIES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
Oct 22, 2020 -

Donley Ford of Mt. Vernon responded

We did reach out to our Service Manager, sounds like she was able to fix this inconvenience for you! If we can help you further please reach out to our Service Manager, Darla at (740)392-2222 EXT 3050. Thank you for choosing Donley Lincoln Ford Mount Vernon!

October 08, 2020

The vehicle I test drove had an oil leak that produced a small puddle after minutes of returning the vehicle to the dealership. It was noted by the salesperson as an oil leak. More

by rshinchcliff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayme Giffin
Oct 09, 2020 -

Donley Ford of Mt. Vernon responded

Thank you for telling us, we appreciate the concern! Jayme has reported this to management and the situation was handled appropriately. Thank you for choosing Donley Ford Lincoln of Mt. Vernon! We look forward to your next visit!

October 06, 2020

Service department great. Jeff awesomeAaaa aa aa aaa aaa Service department great. Jeff awesome Aaaa aa aa aaa aaa aa aaa aas.aaa aaaa aaaa aaaa aaa a aaa a. Aaaa AAA aaaa aa More

by CETLICS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff in service department
Oct 07, 2020 -

Donley Ford of Mt. Vernon responded

Thank you for choosing Donley Ford Lincoln of Mt. Vernon! We look forward to your next visit!

October 02, 2020

Ryan has a great team here in Mount Vernon. We bought a CNG truck which took some time because of COVID but Rob really took care of us during the whole process. More

by David Stuller
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rob Ball, Brad Bennett
Oct 05, 2020 -

Donley Ford of Mt. Vernon responded

Thank you for the 5 star rating and review! We are so pleased to hear you had such a great experience! We will make sure to pass along your kind words to Rob! Enjoy your new truck and we wish you safe travels! Thank you for choosing Donley Ford Lincoln of Mt. Vernon!

October 02, 2020

Brandon and the rest of the team at Donley made the whole car buying process smooth and seamless. They definitely took the fear of car buying away. I would recommend anyone looking for a new or used car to s More

by Dhamilton0314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Myers, Jeffrey Renner, Brandon Beach
Oct 02, 2020 -

Donley Ford of Mt. Vernon responded

Thank you so much for your recommendation! We are so glad you had such a great car buying experience and that Brandon and the team took such great care of you! Thank you for choosing Donley Ford Lincoln of Mt. Vernon!

October 02, 2020

Shane and Donley's crew handled my purchase with ease. They helped me find the perfect truck for my needs and the perfect accessories at low prices. More

by T. Alexander
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shane Myers
Oct 02, 2020 -

Donley Ford of Mt. Vernon responded

Thank you for the 5 star rating and review! We are so pleased to hear Shane was able to find the right vehicle for you! Please let us know if there is anything else we can do for you! Thank you for choosing Donley Ford Lincoln of Mt. Vernon!

October 01, 2020

Awesome place to work with! Autumn made our purchase extremely smooth I will absolutely return here! I did most of the work over the phone and through email and she had everything ready to go upon getti More

by spierce98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Autum Grandstaff
Oct 01, 2020 -

Donley Ford of Mt. Vernon responded

Thank you for your 5 star rating and review! We are pleased that you were taken such great care of by Autum. We are so thankful to have her as a part of our team! We will pass along your kind words! Congratulations on your new purchase, let us know if you need anything at all. We are always happy to help! Thank you for choosing Donley Ford Lincoln of Mt. Vernon!

October 01, 2020

Last month our cars' engine quit. It was going to cost a lot of money to repair it. We talked to rob ball about our problem; he talked to his boss and they helped us get another car. We want to thank the sa More

by DMNICHOLLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Ball, Jeffrey Renner
Oct 01, 2020 -

Donley Ford of Mt. Vernon responded

We are so glad we were able to be there when you needed us! Let us know if you need anything else! We will pass along your kind words! Thank you for choosing Donley Ford Lincoln of Mount Vernon!

October 01, 2020

The service department does a good job. Most of them have been around for sometime and it's nice to have familiar faces when bringing my vehicle in for service. More

by GHARTZ70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
darla friend
Oct 02, 2020 -

Donley Ford of Mt. Vernon responded

Thank you for your 5 star rating and review! We look forward to your next appointment ! Thanks again for choosing Donley Ford Lincoln of Mt. Vernon!

September 29, 2020

The service and parts department staff was very professional, courteous and timely. They are reliable and trustworthy and I would recommend them to friends, family and the general public. More

by MAC12741
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Myers
Sep 30, 2020 -

Donley Ford of Mt. Vernon responded

We appreciate the recommendation! We are so thankful to have customers like yourself and are glad we were able to exemplify that through our work! Thank you for choosing Donley Ford Lincoln of Mt. Vernon!

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