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Donley Ford of Mt. Vernon

Mount Vernon, OH

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676 Reviews

1455 Coshocton Ave.

Mount Vernon, OH

43050

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676 Reviews of Donley Ford of Mt. Vernon

June 26, 2020

Mr. Case bolt was excellent! He helped me find the car I wanted and answered every question I had! Very nice, respectful, and direct. Will recommend to anyone I know buying a car! More

by Wyatt Faith
Recommend Dealer
Yes
Employees Worked With
Jim Casebolt
Jul 06, 2020 -

Donley Ford of Mt. Vernon responded

We appreciate your 5 star review and kind words! We do look forward to working with you again! Thank you!

June 26, 2020

Satisfied customer I routinely have my oil changed at Donley Ford in Mt Vernon. Always quick and efficient service at reasonable price. Keep up the good work. More

by prpwf3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All mechanic personell and service desk
Jul 06, 2020 -

Donley Ford of Mt. Vernon responded

Thank you! We truly appreciate loyal customers like you! It's always a pleasure to work with you! Thanks for your 5 star review!

June 26, 2020

Great Customer Service & Staff! A wonderful dealership with great people from the ownership all the way down! I would highly recommend Donley Ford-Lincoln of Mt. Vernon to all. More

by Happy Customer!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Antill
Jun 26, 2020 -

Donley Ford of Mt. Vernon responded

We appreciate you! Thanks for your kind words and great review!

June 26, 2020

Excellent response to my required service. I needed my repair done as quickly as possible, since we only have one vehicle at this time. I think Ford Company had a bad batch of batteries in 2017. More

by esims1
Recommend Dealer
Yes
Employees Worked With
Only had contact with the service department
Jul 06, 2020 -

Donley Ford of Mt. Vernon responded

Thanks for your 5 star review! We strive hard for excellent customer satisfaction and efficiency! And are glad to hear that your experience reflected that! We look forward to working with you again!

June 26, 2020

We were in the market for a new vehicle and Donley Ford and Jim Casebolt sold me a 2019 F150 last year and did a great job then. So our first stop was with them when we went looking for a new Explorer. The More

by ssgporter
Recommend Dealer
Yes
Employees Worked With
Brian Antill, Jim Casebolt, Brad Bennett, Jeffrey Renner
Jun 26, 2020 -

Donley Ford of Mt. Vernon responded

Great news! We love returning customers and enjoy working with you! Thanks for your 5 star review!

June 26, 2020

I received free oil change email for being an essential worker. Service Advisor Jeff Armstrong was great to deal with! Work was quick and quality. More

by jwk13172
Recommend Dealer
Yes
Employees Worked With
Jeff Armstrong
Jun 26, 2020 -

Donley Ford of Mt. Vernon responded

Thank you for your great review and for all you've done during such uncertain times! We appreciate you!

June 21, 2020

We stopped at this dealership just by chance and was very pleased with the service we received. The salesman, Jim Casebolt, was very personable and went above and beyond as far as obtaining information about More

by Kybound
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Casebolt, Jeffrey Renner
Jun 22, 2020 -

Donley Ford of Mt. Vernon responded

Thank you! We look forward to seeing you again and appreciate your review!

June 19, 2020

Nice people. Bought a slightly used vehicle and they worked with me with getting it from another dealership and ensuring the car was of good quality. They also gave me three free oil changes for the fir More

by Steph
Recommend Dealer
Yes
Employees Worked With
Mike
Jun 22, 2020 -

Donley Ford of Mt. Vernon responded

Thank you for your 5 star review! It was a pleasure working with you and thanks for choosing Donley Ford Lincoln of Mt Vernon

June 17, 2020

First visit very professional and knowledgeable personal. Will recommend this dealer to everybody. nothing else to say at this time. very good place to buy ford p More

by thomas.till
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Antill
Jun 17, 2020 -

Donley Ford of Mt. Vernon responded

Thank you! We appreciate your kind words and your 5 star review!

June 17, 2020

My last visit went good. The only bad thing was that the total amount for repair was much more than what we were originally told. So that was a disappointing shock. More

by Customer
Recommend Dealer
No
Employees Worked With
Service, Rob Ball
Jul 08, 2020 -

Donley Ford of Mt. Vernon responded

Thank you for bringing this to our attention. If you would like, we can go over your repair order in more specific detail and answer any questions you may have. You can give us a call at 740-392-2222 and ask for our service manager, Darla Friend.

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