Donley Ford of Mt. Vernon

Great experience!!! Makes second vehicle we have purchased from Donley, great people to work with and do what they can to make you happy when you leave!!! Makes second vehicle we have purchased from Donley, great people to work with and do what they can to make you happy when you leave!!! More

Made our purchase easy Brian was our salesman, he made our purchase very easy. We had been shopping around and we left some places totally exhausted. The negotiations were t Brian was our salesman, he made our purchase very easy. We had been shopping around and we left some places totally exhausted. The negotiations were terrible. We did not feel pressured at Donley. Have only had our Fusion 2 days, but love it More

Our review Painless experience in our purchase. The staff was very helpful in explaining every detail of our purchase. Each one was very knowledgeable in their o Painless experience in our purchase. The staff was very helpful in explaining every detail of our purchase. Each one was very knowledgeable in their own way. More

Very proficient and work is finished in a timely manner! The sales reps are not pushy, They are good listeners when in a conversation! The service dept. are very professional and want you to leave satisfied The sales reps are not pushy, They are good listeners when in a conversation! The service dept. are very professional and want you to leave satisfied with completion of their work on your car. When I had heart surgery our sales rep. Allan called my husband to see how I got along. He also called while I was in the nursing home and 6 months later after I got home. To this day, 2 years later Allan asks about me each time our car is serviced. A wonderful man and the office staff are very pleasant and efficient!!!!! More

Great experience Over a period of about a Month, from the first time, my wife and I went to Donley Ford, we knew we went to the right dealership. We observed a high q Over a period of about a Month, from the first time, my wife and I went to Donley Ford, we knew we went to the right dealership. We observed a high quality of customer service and the strive to satisfy customers whomever we watched, from the sales person, the loan personnel, and Management. I feel they gave a fair price on our trade-in, as well as taking the time to help us make a decision on which vehicle to purchase. Great experience and if we are in a need for another vehicle we will sure to return to Donley Ford. More

The best experience I've had in a long time My husband and I drove 2 hours to Donley Ford to look at a car. We came late in the day, but the staff was friendly and ready to help. When we decided My husband and I drove 2 hours to Donley Ford to look at a car. We came late in the day, but the staff was friendly and ready to help. When we decided to buy the car, they stayed late finish the deal. The day before, we had been at another dealership who demonstrated the worst type of car dealership. In comparison, Donley Ford was a great experience and really is the way a dealership should be run. More

above and beyond I bought my Nissan Sentra off of Jamie Giffin(sp). Was very satisfied. The brakes were bad and he had them fix it as part of the deal. He also had th I bought my Nissan Sentra off of Jamie Giffin(sp). Was very satisfied. The brakes were bad and he had them fix it as part of the deal. He also had them put on new rotors. They did a oil change and put new wipers on. They went above and beyond to make me happy. More

Great service At 66 years old, I have had plenty experiences with dealers. Donley Ford is by far the best ever. They keep you updated, and the work has always been At 66 years old, I have had plenty experiences with dealers. Donley Ford is by far the best ever. They keep you updated, and the work has always been top notch. More

Very friendly and helpful Everybody in the dealership was helpful and friendly. Jeff sold us my lincoln. He was a lot of help he took care of what I was looking for. Went back Everybody in the dealership was helpful and friendly. Jeff sold us my lincoln. He was a lot of help he took care of what I was looking for. Went back for oil change got right in and out real quick. Travis in parts ordered my weather mat for vehicle he was very friendly and knowledgable . That's what I like from a dealership . Someone their to help you. I traveled 1 and half hours. Thank you yes I'm going back again. Laura Brickles More

Great Customer Service! I want to thank Jayme Giffin for his excellent customer service while buying my 2016 Ford Escape. I never felt pressured into buying a car, but he mad I want to thank Jayme Giffin for his excellent customer service while buying my 2016 Ford Escape. I never felt pressured into buying a car, but he made my experience a great one. The SUV I was looking for was not available at the Mt. Vernon dealership but Jayme found what I was looking for in only a few hours and within a matter of a few days I was driving my new SUV. More