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Donley Ford of Shelby

Shelby, OH

4.7
451 Reviews

249 Mansfield Ave.

Shelby, OH

44875

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451 Reviews of Donley Ford of Shelby

December 16, 2022

The people are knowledgeable in their work. They are very helpful when you have a problem and will work with you to fix the issue. More

by tomroller66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Reese
Dec 20, 2022 -

Donley Ford of Shelby responded

Thank you for your kind words. We are happy to have been able to get you taken care of and back on the road. Please don't hesitate to reach out if you need anything.

December 13, 2022

They were quick to get my vehicle repaired and back to me. I’m very pleased with the customer service. More

by becky1103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew
Dec 14, 2022 -

Donley Ford of Shelby responded

Thank you so much for the feedback. We are so happy to have met your expectations. We appreciate you and look forward to seeing you again in the future.

December 12, 2022

As a very young, female, first time car buyer, it was such a relief to see Richelle’s face greet me at the door! I was never treated with anything but respect, courtesy, and understanding. There were ZER More

by Rebecca J.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Weiss, Richelle Schunatz
Dec 13, 2022 -

Donley Ford of Shelby responded

Thank you so much for your kind words Rebecca! We truly appreciate you and are so happy to have been able to help with everything. We do love our puppies around here and we look forward to seeing you both again in the future. Enjoy your new ride!

December 12, 2022

It was a pleasure doing business with Donley Ford of Shelby today. My salesman Dan Reese did an excellent job of meeting my needs and answering questions. I will be a return customer when the need aris More

by steelworkinman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Reese, Matt Weiss
Dec 13, 2022 -

Donley Ford of Shelby responded

Thank you so much for your feedback. We are so happy that we were able to meet your needs. We are excited to welcome you to the Donely Family and we look forward to seeing you again in the future. Enjoy that new ride!

December 03, 2022

Donley Ford of Shelby have been very helpful in accommodating with scheduling service and informative of needed service, Their service has been efficient and quality. More

by ghart2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Wood
Dec 05, 2022 -

Donley Ford of Shelby responded

Thank you so much for your feedback. We truly appreciate the kind words. We look forward to seeing you again next time.

December 03, 2022

This is our 3rd vehicle we have bought at Donley Ford. Great people that will work hard to get you what you want. More

by amanges
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Weiss, Richelle Schunatz
Dec 05, 2022 -

Donley Ford of Shelby responded

Thank you for your kind words. We appreciate you more than you know. We hope you enjoy this new vehicle and we look forward to seeing you again next time. Congratulations on your new to you Ford!!

November 15, 2022

Very pleased with Donley Ford and with our salesman Dan Reese. Furthermore, very pleased with the financing Director Gage Schroeder, he worked with me to obtain my loan. More

by cooke.codi1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Reese, Gage Schroeder, Cameron Hartge
Nov 15, 2022 -

Donley Ford of Shelby responded

Thank you so much for your kind words. We are so happy you were satisfied with your experience here at Donley and everyone you worked with ot purchase your new vehicle. We appreciate you and hope to see you again in the future. Enjoy your new ride!

November 14, 2022

Dan was excellent to work with as well as the rest of the staff. Also appreciate the service staff over the years! More

by sksauder
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Reese, Gage Schroeder
Nov 14, 2022 -

Donley Ford of Shelby responded

Thank you so much for your kind words. We are so happy this purchase went well for you and we look forward to seeing you again next time. Enjoy your new ride!

October 29, 2022

Thank you to Dan and rest of Donley Ford in Shelby for taking great quick care of me I love my SUV More

by jcarpenter647
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Reese, Gage Schroeder
Oct 31, 2022 -

Donley Ford of Shelby responded

Thank you for your feedback! We are thrilled that we were able to meet your expectations. Enjoy that Nissan!

October 29, 2022

Very helpful and help me get into the vehicle I was looking for. Would recommend to any of my friends More

by bunker.shane
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gage Schroeder, Richelle Schunatz
Oct 31, 2022 -

Donley Ford of Shelby responded

Thank you so much for submitting your feedback. We appreciate the reccomendation and look forward to earning your business again in the future. Enjoy your new ride!

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