Donnell Ford Lincoln of Salem

Excellent Customer Service Worked with Tom Beule to purchase a new pick up truck and he makes buying a new truck very easy and painless. Would purchase from Tom and Donnell For Worked with Tom Beule to purchase a new pick up truck and he makes buying a new truck very easy and painless. Would purchase from Tom and Donnell Ford again. More

Trust I have known Bruce for 50 years and trust him to deliver me the product I am looking for if there is a problem I know he will make it right I have known Bruce for 50 years and trust him to deliver me the product I am looking for if there is a problem I know he will make it right More

Bought car from out of State I purchased a 2 year old Ford Expedition from Jason Murdock, he was a great guy and very easy to work with. Car was exactly as described and looked g I purchased a 2 year old Ford Expedition from Jason Murdock, he was a great guy and very easy to work with. Car was exactly as described and looked great. Purchase process was fast and easy. They offered to take care of the registration in CT for me and although they ran into some issues with that, (CT has a messed up system) and they worked to make it right. More

great customer service Was so greatful to meet wonderful people. They was very kind and friendly and treated us with respect. Would recommend them to anyone....Thank you Was so greatful to meet wonderful people. They was very kind and friendly and treated us with respect. Would recommend them to anyone....Thank you More

Great Buying Experience and Great People!!! I am disabled on SSI.I never thought I could afford a newer vehicle from a dealership.The people at Donnel not only got me my New Kia but worked hard I am disabled on SSI.I never thought I could afford a newer vehicle from a dealership.The people at Donnel not only got me my New Kia but worked hard to find someone that would finance me and my fiance,worked on getting me the lowest price possible there and made sure I got the best with what I could pay for.Mr.Dave Julian was great,polite,respectful and the easiest and most pleasant person I have talked to.I hope my new Kia lasts for many many years and I will surely be going back to Donnel and would tell anyone to go there.Only issue was their prices are just a bit higher but do not let that deter you from going to a great company,good atmosphere and good people. More

Great experience Stopped at Donnell's to look at a 2017 Transit Connect. Salesman Don Creed was very professional and friendly. We were to agree on a price very easil Stopped at Donnell's to look at a 2017 Transit Connect. Salesman Don Creed was very professional and friendly. We were to agree on a price very easily.Everyone we dealt with was friendly, proffesional and courteous. It was a pleasure to do business with Donnell Ford More

Don Creed Stopped in visiting the sales manager Jim, who directed me to Don Creed! We bought a 2014 Ford Focus, at an amazing price. The whole experience from s Stopped in visiting the sales manager Jim, who directed me to Don Creed! We bought a 2014 Ford Focus, at an amazing price. The whole experience from start to finish was fabulous. They were attentive and made the car shopping process the best yet! Couldn't thank them enough. Very grateful to have gotten an affordable, reliable, car! Really happy with the service & the professional environment! More

Best Car Buying Experience Purchasing my new Lincoln from Donnell FordLincoln of Salem was the best car buying experience I have ever had. I hate car shopping and these people Purchasing my new Lincoln from Donnell FordLincoln of Salem was the best car buying experience I have ever had. I hate car shopping and these people made my car shopping experience so quick and painless for me, it was a sincere pleasure to do business with them. This is a fantastic dealership and if I live long enough (I am 65), I will definitely be a repeat customer. My salesman was Dave Julian and he was a true gentleman, very informative without being a high pressure person. Dave seemed able to assess my needs and wants and fulfill them even before I had to ask. Cori was fabulous at the time of pick up with my new vehicle. I was quite nervous about all the new computerized details in the car and she walked me thru the process and made me feel completely comfortable before I pulled out of the car lot. I just can't say enough good about this dealership. The quickness of financing and delivery were unsurpassed. Thank You, Kathy J. Biroschak More

Proud New Owner! I just purchased a New Lincoln MKZ from Donnell. I cannot thank the sales team enough for working with me to bring in vehicles from all over; just so I just purchased a New Lincoln MKZ from Donnell. I cannot thank the sales team enough for working with me to bring in vehicles from all over; just so I could get the exact one I was eyeing! Jason Murdock was personable, reliable, friendly and spot on. Great Experience. More

Great Buying Experience ! This is the 2nd vehicle that we have purchased from Donnell Ford in the last 4 months. Dave Julian made the process very easy and was Great to work wi This is the 2nd vehicle that we have purchased from Donnell Ford in the last 4 months. Dave Julian made the process very easy and was Great to work with ! More