Doral Lincoln

Top notch for customer service and cleanliness The waiting area is very clean and frequently tidied. The service specialist keeps you updated on your car service. Miss Bri is a good representativ The waiting area is very clean and frequently tidied. The service specialist keeps you updated on your car service. Miss Bri is a good representative of the great customer service they provide at Doral Lincoln. Also the staff is clean in appearance and polite in their interactions. More

Good follow up My budget was tide but Lincoln Doral did a great effort to accommodate it. Myrtha did a great job herself helping me during the process of purchase an My budget was tide but Lincoln Doral did a great effort to accommodate it. Myrtha did a great job herself helping me during the process of purchase and teaching afterwards of the perks of my new SUV. Glad to drive an American car after so many years living in USA. I only drove for a day but so far, I am very happy! Only struggling to find where to program my home garage! I think I am going to need Myrtha again... More

Excellent service and kind attention It was a great experience, as usual. I recommended a lot. Everything was perfect. I was well received and advised upon my arrival at the dealership It was a great experience, as usual. I recommended a lot. Everything was perfect. I was well received and advised upon my arrival at the dealership More

Excellent service Immediate service with appointment for two cars. Pleasant and clean waiting environment with coffee, pastry and friendly staff. We were continuously u Immediate service with appointment for two cars. Pleasant and clean waiting environment with coffee, pastry and friendly staff. We were continuously updated on progress in person or by text message. Free car wash much appreciated. Expeditious check-out. Very friendly and approachable service personnel. More

Good experience I hate the process of buying a new car, BUT at Doral Lincoln I have to say it was a pleasant experience, I thank Mirtha for a professional y respectfu I hate the process of buying a new car, BUT at Doral Lincoln I have to say it was a pleasant experience, I thank Mirtha for a professional y respectful negotiation, the waiting for the car to arrive made me a litter uncomfortable, that was the only dawn part. More

Customer service This is my first time coming to the dealership and completely overwhelmed by the great service. As I came to the service department I have to admit it This is my first time coming to the dealership and completely overwhelmed by the great service. As I came to the service department I have to admit it was amazing because they actually opened the door for you and ask you how we can we be of service (paraphrasing). Basically it was the concerning experience that I was not use to. In addition they will make you wait inside the lounge,however they have pastries,WiFi,and also work computers alongside with kids playroom available. Lastly they have complimentary drinks for anyone. Think of it like this .. concierge treatment with a touch of vacation resort while the vehicle is being fixed that’s an amazing experience.The people working there ensure everything is ok and always do follow up. Lastly love the water bottle they give you .. touch of class. You have to see the bottle for yourself. Anyway the one that made it a better experience was the service department,but Onyx was the one that indeed has went far more than anyone with certain situations that was unexpected and really DOES take care of you. Without giving too much detail .. Onyx provided the best customer focus ,sympathy,but assurance they will do the best they can for you. Amazing work and keep it up!!! More

Excellence Highly recommend, excellent customer care. At the moment that you park, you feel positive actitud. Super help getting our insurance binder, at fron Highly recommend, excellent customer care. At the moment that you park, you feel positive actitud. Super help getting our insurance binder, at front desk. Thank you, Mr. Somoano, Eric Hormilla, Luis Madrid and Mr Callava. More

Service This time was good, we did have appt, the attention was excellent, now we are waiting for the definitive answer for Lincoln to change our tired This time was good, we did have appt, the attention was excellent, now we are waiting for the definitive answer for Lincoln to change our tired More

Excellent services. The service provided for me was very good. The Service Advisor Antonio Marinelli was very attentive, friendly and professional. Thanks for the help. I The service provided for me was very good. The Service Advisor Antonio Marinelli was very attentive, friendly and professional. Thanks for the help. I feel very comfortable with the service. Adela Molina. More

Outstanding & amazing Very very good and impressive. I feel very safe and comfortable, no time waste been a customer for over 10 years and bought few cars loving it and wil Very very good and impressive. I feel very safe and comfortable, no time waste been a customer for over 10 years and bought few cars loving it and will love forever. Stay Blessed. More