Doral Lincoln

Liars Yesterday, in the late afternoon of 12/2/15, I contacted Doral Lincoln on their website to confirm that they had a particular pre-owned car I was inte Yesterday, in the late afternoon of 12/2/15, I contacted Doral Lincoln on their website to confirm that they had a particular pre-owned car I was interested in. I provided the stock # (FR614444) and they confirmed that it was available and made an appointment with me to see it the next morning. The trip to the dealership took over an hour each way. When I got to Doral Lincoln they keep me waiting approximately 30 minutes and then told me the car had been sold the previous night! This was a car that was listed on their website, as available, for a number of days before I contacted them. None-the-less, they told me that it was sold the night before I drove down. No phone call or email this morning to let me know that the car was not available. Instead, they let me make the trip for nothing. As I write this, the car is listed as STILL AVAILABLE on their website. After this experience, I don't believe that the car was available when I initially contacted Doral Lincoln and they knew this. Instead, they let me make the hour plus drive; for what? Maybe they thought that I would just buy another car since I made the trip down anyway. This is the behavior of Liars; and hence this review. Beware of dealing with this dealer. More

BAD COSTUMER SERVICES AND UNPROFESSIONALS Bad experience...The worst place in costumer services, unprofessional and unrespectful. Used cars don't have price in the window, so that is illegal a Bad experience...The worst place in costumer services, unprofessional and unrespectful. Used cars don't have price in the window, so that is illegal according to Florida Law. Paco Figueroa told me with bad attitude that each dealer work in different ways, when just asking for prices. I don't recommended them. They are not cheap, so I don't need to receive bad manners. More

BUYER BEWARE! This is just the first review of many that i'm going to leave for this shady dealership. First of all I paid cash for the vehicle, and an additional $ This is just the first review of many that i'm going to leave for this shady dealership. First of all I paid cash for the vehicle, and an additional $1,000.00 for the CPO, (Certified Pre-Owned), which to them obvioulsy means nothing, because less than a week later I find out that the front brakes were installed incorrectly. Each whell has in inboard, and out board brake pad, however, this vehicle had both inboard pads on the drivers side, and both outboard pads on the passenger side which resulted in my wife almost being thrown off the highway into the opposite lane of traffic, I immediately took it to a Lincoln dealership, which repaired the warped front rotors, hubs, and brake pads to a tune of $995.00. I live in Georgia and purchased the vehicle in Florida. When contacting Doral Lincoln, all they wanted to do was play games with me on the phone... Then after they agreed to refund my out of pocket costs, they sent me a check for $320.00.... And are still playing phone games...Called Lincoln Corporate and filed a complaint, now I'm have a 2 sided sign made so I can drive up and down the stree in front of their dealership! BUYER BEWARE! More

great buying experience HORRIBLE customer service I have mixed feelings with this dealership. Although my sales rep was great the management team not so much. I purchased a 2013 Dodge Charger on a Thu I have mixed feelings with this dealership. Although my sales rep was great the management team not so much. I purchased a 2013 Dodge Charger on a Thursday and the following Tuesday check engine came on and it had transmission problems luckily still under warranty. My problem is that management was unwilling to help me with a loaner vehicle (since i did not purchase it new) or at least help with a rental since they sold me a damage vehicle that had to go under major repairs. It feels like i was being pushed aside maybe because i am not as valuable because i could only afford a used vehicle and not a new one. I think i am not wrong to think that this reputeable dealership should at least try to help the person they sold a bad vehicle to. It has now been 5 days and i still do not have my vehicle and and Doral Lincoln is still unwilling to help out in this situation. So much for customer service and attention! More

Horrible experience Bought a used car from this dealer not too long ago. After one day of driving, the battery died on me and the dealer insisted that it was a loose cabl Bought a used car from this dealer not too long ago. After one day of driving, the battery died on me and the dealer insisted that it was a loose cable. After proving that the reason was the battery, the dealer brushed me off and told me that it was not their problem. On top of that, the salesman lied to me about what I was being charged for on my car. In the end, I am forced to cough up more money to the dealership because of so called "professionals" that try to cheat people out of their money. Would not recommend this dealer to anyone. More

Why can't people be right? So it was back in August, I noticed a cute 128i CPE BMW which I have been looking for my daughter as a birthday gift, and also because of her grades So it was back in August, I noticed a cute 128i CPE BMW which I have been looking for my daughter as a birthday gift, and also because of her grades in college. Well it started on the Internet and wound up speaking to Javier. We agreed on the price of the car, just need to appraise the Honda my daughter was going to trade, no biggy. Javier's words were I will have the car brought up front so when you and your daughter arrive we will be all set, just need to look at the Honda. Mind you coming from Boca Raton 33433, over one hour drive. We get to the dealer and no car up front, my daughter says there it is dad, it was on the lot. Javier came out and brought Pedro, a nice salesman with the key, he gives me the one key, I go to car and see the door lock is open, I right away try to use the remote, not working, I say we need a battery. no problem I was told we will give you a we owe and you can then put a battery in, when you want to return. Well, that never happened either. The ad read BOOKS & KEYS. We received ONE KEY & NO BOOKS> What people not to do business with. Dance around story tellers. David in Finanace was Great and honest, everyone else, take a PASS. MC- Never Again... More