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Doral Lincoln - Service Center

Doral, FL

4.4
264 Reviews

264 Reviews of Doral Lincoln - Service Center

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April 22, 2018

Thanks Carlos for your service. The service advisor was very knowledgeable and friendly , he explained the situation very clearly and took care of my car until it was delivered to me More

by Flores,Ana 1961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Vierra
Apr 23, 2018 -

Doral Lincoln responded

Thanks for the positive review and 5-stars. The team at Doral Lincoln aims to treat every vehicle as if it were our own. It's nice to hear when we are doing a great job! Have a wonderful day.

April 18, 2018

Excellent service. The service rider kept us updated with the progress of our service. The service was done very quickly. The car wash was a plus. More

by Sebi1019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruben Lara
Apr 19, 2018 -

Doral Lincoln responded

The Doral Lincoln team works hard to ensure our clients are happy; it's great to know that this dedication shows. Thanks for the feedback and take care.

April 16, 2018

Excellent! Simply this Linconl Center is amazing. The guys in the Service Department are very profesionals. This people do the best thing to make you feel comfor More

by Lincolnmkz2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio Marinelli
Apr 17, 2018 -

Doral Lincoln responded

The Doral Lincoln team is happy to hear you had such an excellent experience dealing with our service department. We understand the importance of explaining the work we do to our clients so they do feel comfortable trusting us with their vehicle. Have a great day!

April 13, 2018

The service was excellent. After a bad Great service, friendly associates. Love this new look Lincoln Continental very much. Maria Diaz and Frank Ortega are awesome sales people. Would reco More

by Lavoris 63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Ortega,Service advisor., Jose Rivera
Apr 17, 2018 -

Doral Lincoln responded

Thank you for your taking the time to review Doral Lincoln; we appreciate your business. Maria and Frank will be happy to hear your kind words regarding their service.

March 29, 2018

Excellent Customer Service!! Came in for service on my vehicle and was greeted and taken care of right away. The dealer had a gentleman drop me off at work and then had my vehicle More

by MKC2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Marinelli
Apr 04, 2018 -

Doral Lincoln responded

You are most welcome! We pride ourselves on providing the best in customer service and we're thrilled to know that our dedication shows. Thank you for choosing Doral Lincoln and we hope you have a fantastic day!

March 07, 2018

Exelent customer service. The service department I consider to be the best I have experienced. I have to let you know that Anthony and the rest of the staff are professionals More

by jose loynaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Mattingly
Mar 08, 2018 -

Doral Lincoln responded

It is such an honor to be recognized as the best in anything in our industry! Your compliments will be shared with Anthony to commend his efforts. He is a great asset to our team. Your recommendation is also appreciated. Thank you, Jose!

March 01, 2018

Service for my car The experience with Leo was great!! Very profesional and friendly!! The job was made on time and I was informed of every step of the process. Thanks a More

by Nubia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo
Mar 02, 2018 -

Doral Lincoln responded

That is exactly what we love to hear; thank you so much for sharing your experience with us! Our team here at Doral Lincoln works hard to ensure our clients are happy and we're pleased to see that our efforts show!

February 28, 2018

Good customer service I love this dealer but the only reason I give it 4 stars today is due to the pick up time. My loaner was supposed to be at my house at 8:30am. I had w More

by jfa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
B. Almora
Mar 02, 2018 -

Doral Lincoln responded

Hello and thank you for taking the time to leave us your feedback. We do apologize for the lateness of your loaner vehicle; we know our clients have very busy schedules and it is never our intention to have them wait for our services. Please reach out to us directly if you would like to discuss your recent experience. Thank you and take care.

February 28, 2018

Air conditioning had a stitch smell Doral Lincoln is a phenomenal service department ...with a superior customer service representative she awesome and service advisor leonard, and Mr. More

by goldensnapper42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leonard,Mr.Onix and Bruce
Mar 02, 2018 -

Doral Lincoln responded

Thank you so much for choosing Doral Lincoln and to leave us this amazing review. We are pleased to hear of your amazing experience with our team and we cannot wait to hear from you again. Tale care and have yourself a wonderful day.

February 25, 2018

Parts were late but Tony the service manager was great Brake pads Parts were not in stock and delayed service for about one hour. Tony the service manager has engineering background and is great as serv More

by RAUL F HERRERO
Recommend Dealer
Yes
Employees Worked With
Antonio Marinelli
Feb 28, 2018 -

Doral Lincoln responded

Thank you for sharing your service experience at Doral Lincoln, Raul. We're pleased to know that it met your expectation!

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