264 Reviews of Doral Lincoln - Service Center
Service rep is always very friendly Friend service agent and customer service Antonio has helped me in the past and always very courteous and friendly tries to keep on time with what is Friend service agent and customer service Antonio has helped me in the past and always very courteous and friendly tries to keep on time with what is told upfront More
service The company picked up the car in the office and it was returned to me in two hours, very professional services. Would highly recommend them. The company picked up the car in the office and it was returned to me in two hours, very professional services. Would highly recommend them. More
Great Service experiance Got my new Lincoln on Friday 12/29/17 driving home felt a vibration when braking so decided to go back the next day to have it checked out. Was greete Got my new Lincoln on Friday 12/29/17 driving home felt a vibration when braking so decided to go back the next day to have it checked out. Was greeted by Antonio in the service department and he explained whet the cause was. he got me a loaner and promised to have the car in the afternoon. And as promised the car was ready. Thank You Antonio for the awesome service. More
Quick Service The drop off of my car & the free shuttle service to my work, made my experience excellent. I recommend Doral Lincoln for all service required. The drop off of my car & the free shuttle service to my work, made my experience excellent. I recommend Doral Lincoln for all service required. More
Professional and Costumer Centered Sevice I brought my MKz Hybrid for service, and as in previous occasions, Tony Marinelli and the rest of the staff I interacted with within the Service depar I brought my MKz Hybrid for service, and as in previous occasions, Tony Marinelli and the rest of the staff I interacted with within the Service department was professional, prompt, caring and dedicated. Simply outstanding! More
The best! When I called for service I was contacted right away by Service Adviser Antonio Marinelli. He advised me my car was going to be picked up at my resid When I called for service I was contacted right away by Service Adviser Antonio Marinelli. He advised me my car was going to be picked up at my residence to take it for service at the dealership. I received call from the valet/driver advising of pick up time, which was right on schedule. I got a loaner. Was notified when my car arrived at service department. A few hour later I received a call from Antonio letting me the service will take a couple of days, to keep the loaner and they will notify me when the car ready. I got call, as promised, my car was delivered back to me. Not only it was serviced but it was beautiful cleaned. I then received text advising the loaner/car was delivered back to dealership. The entire experience was EXCELlENT, from beginning to end. Everybody was very professional, including Antonio. More
Great service I’ve dealt with Doral for over 6 years leasing and servicing my vehicles and have always had smooth service without surprises. If you choose to wait I’ve dealt with Doral for over 6 years leasing and servicing my vehicles and have always had smooth service without surprises. If you choose to wait for your vehicle during service they have a very comfortable waiting area with snacks and beverages. Doral Lincoln is an honest and respectable dealership. More
Battery was weak I had a great experience thanks to Carlos who is always attentive and on spot with what needs to be done . Been going to this dealership for 7 or 8 ye I had a great experience thanks to Carlos who is always attentive and on spot with what needs to be done . Been going to this dealership for 7 or 8 years and I have to say he’s always attentive even when swamped. Car was cleaned in and out which I love.the waiting area is pretty comfy and people are nice More
Transmission repaired under warranty My service advisor kept me informed as to status of vehicle. Was courteous and pleasant. My experience with my Lincoln and the certified preowned vehi My service advisor kept me informed as to status of vehicle. Was courteous and pleasant. My experience with my Lincoln and the certified preowned vehicle and it's warranty has been a good experience. More
Courteous and very professional !!! Tony assisted us in a surplus manner!!! Professional al courteous. We had made an appointment and Tony A. helped us as soon as we got there. Very s Tony assisted us in a surplus manner!!! Professional al courteous. We had made an appointment and Tony A. helped us as soon as we got there. Very satisfied !! More