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Doral Lincoln - Service Center

Doral, FL

4.4
264 Reviews

264 Reviews of Doral Lincoln - Service Center

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October 01, 2017

Deliver what they promise. I have owned my Lincoln Continental for almost a year and have found my dealership (Doral Lincoln) to have delivered on their promises. I love my car. More

by MiamiEd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
Oct 05, 2017 -

Doral Lincoln responded

We're so glad to hear that you are as in love with your continental as the day you bought it! Thank you for doing business with Doral Lincoln. Take care.

September 21, 2017

Service Good service, service advisor very professional, good dedication and excellent cooperation all the time. I made an appointment with dealer requesting More

by Lincoln
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio / service advisor
Sep 22, 2017 -

Doral Lincoln responded

Thank you for your review! We appreciate you coming back and allowing us to service your vehicle. We appreciate your understanding and we do apologize we for not having an available loaner vehicle for you. We'll make sure you have one for your next appointment. Thanks again and we'll see you again soon at Doral Lincoln.

September 05, 2017

Great service and very attentive staff. I had my car in for service on a Saturday. I was warmly welcomed by Alexia Iglesias, the service advisor and in a few hours I was out with my car serv More

by dramamama
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexia Iglesias
Sep 08, 2017 -

Doral Lincoln responded

Thank you for sharing your visit to Doral Lincoln with us. It means a lot to us to know how much you appreciate the efforts of our Service Department to provide you with such a flawless experience. Your comments will be shared with Alexia, as they will mean a lot to her as well. See you at your next scheduled maintenance!

August 26, 2017

"Excellent service" I was treated with respect and in a timely manner. Everyone is very professional and respectful, I had a great experience. What I love most of all is More

by mabelpe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio
Aug 30, 2017 -

Doral Lincoln responded

You can continue to count on us for the respect and professionalism that both you and your car deserve. Thank you for telling us about your excellent experience at Doral Lincoln!

August 18, 2017

Excelente Lincoln dealer Es un excelente lugar no sólo por lo limpio y agradable ambiente , sino también por la rapidez de sus servicios , great prices y profes More

by Yanetpp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio
August 18, 2017

Outstanding service led by Service Advisor Carlos! Doral Lincoln always treats me fairly and the service is fast and reliable. I would not take my car anywhere else. Carlos my Service Advisor is the be More

by Rich D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Vierra
Aug 22, 2017 -

Doral Lincoln responded

Thank you for the awesome review, Rich! Our team works tirelessly to provide fast service that is both thorough and reliable. We are happy that you continue to choose Doral Lincoln for all of your service needs; we are looking forward to your next visit. Have a great day!

July 30, 2017

Good service Buena atencion renta car fue rapido y bueno no tuve que esperar mucho el fregado estubo incluido en el servicio yo volveria a llevar mi carro a alli More

by Yoyoyije
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Domingo Lopez, Carlos Vierra, Augusto Rodriguez
July 29, 2017

Great service experience Christian from the service department gave constant updates and addressed al of my concerns. The refreshments in the lounge were a nice touch, as well More

by James B
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian (Service Department)
Aug 02, 2017 -

Doral Lincoln responded

We're glad you had such an enjoyable experience at our dealership, James. Thanks for the five stars and we're happy to hear you liked the drinks as well! We'll make sure to let Christian know to keep up the good work.

July 22, 2017

Great customer Service I received Great customer service by my service advisor Alexia. Waiting area is very comfortable. They offer free coffee and doughnuts. Highly recomme More

by Santytc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexia
Jul 24, 2017 -

Doral Lincoln responded

Thank you for the great feedback! We think Alexia is one of our best at Doral Lincoln and it's wonderful to hear that you felt the same. We certainly want all of our customers to feel right at home when they pay us a visit. Come back again soon!

July 21, 2017

As good as it gets ! Antonio was superb! I was exceptionally pleased with the improved management and staff ( Antonio ) in service. On time, with quality of workmanship and a smile ! My car w More

by 27 OUT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Onyx was a consummate gentleman with precise knowledge and extraordinary communication.
Jul 24, 2017 -

Doral Lincoln responded

Hi there, thank you for the great feedback! We're thrilled to hear that you were so pleased with your experience with us. We are constantly working to improve our overall customer experience as we believe you can never get too much of a good thing! We look forward to the opportunity to bring you a five star experience next time. Take care!

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