Doral Lincoln - Service Center

Giovanni was the reason my experience was great.Of course the mechanic did a great job too. I called to ask if I could take my 2013 Fusion in and in a very freindly manner her greeted me and explained that o the mechanic did a great job too. I called to ask if I could take my 2013 Fusion in and in a very freindly manner her greeted me and explained that of course I could. He did his best and took care of everything. He was just the best...Thank You! More

Life Saver Our vehicle had serious engine problems just as we were leaving Florida to go to Texas. I called Calrlos Viera and said I needed service as quickly a Our vehicle had serious engine problems just as we were leaving Florida to go to Texas. I called Calrlos Viera and said I needed service as quickly as possible as I was driving to Texas that day. Carlos was extremely helpful and took care of us quickly and professionally. We had no other issues on the rest of our trip. Thank you Carlos. You are a gentleman and a life saver. More

Had my vehicle picked up by Roadside assistance Sunday @ 6pm... Service Ctr had already called my office by Monday 9:30am prior to my arrival - to advise me my car was ready & fully maintained /up to date & 6pm... Service Ctr had already called my office by Monday 9:30am prior to my arrival - to advise me my car was ready & fully maintained /up to date & battery replaced {issue of a bad battery & thus car would not start }. Carlos was great to advise me of work done & pick up was quick & effortless - no hassles and great attention... thus my rating. More

I purchased a previously owned 2010 Lincoln Navigator from Doral Lincoln in late 2012. The buying experience was pleasant and I was treated with extreme professionalism. I have used them on a few occasio from Doral Lincoln in late 2012. The buying experience was pleasant and I was treated with extreme professionalism. I have used them on a few occasions for warranty issues and all went well. Today Tuesday March 18th, 2014 I decided to use them to do a complete brake job on my Navigator. I called the service department around 09:00am and spoke to Carlos Viera and he informed me that they could start the service around 10:00am and quoted me very reasonable price. I showed up around 10:30am and met with Carlos and they began the service. Carlos was an absolute pleasure to work with throughout the entire experience. James Gonzalez was the service technician and he performed his job perfectly. I will continue to use them for all of my automobile needs from this time forward. I will also recommend them to everyone. More

This is my third visit for service since I leased my 2012 Lincoln MKZ. My experience each and every time has been nothing short of excellent from the environment and waiting room to the personnel. Mr. Giovan Lincoln MKZ. My experience each and every time has been nothing short of excellent from the environment and waiting room to the personnel. Mr. Giovanni Martinez the service writer is always attentive and concerned and performs his job and a very professional and courteous manner. As I waited I saw Mr. Jose Rivera and Mr. Yancarlo Garcia and they both recognized me and were very warm and friendly and genuine. When my lease ends in 17 months I will lease a new vehicle from this dealership because I feel they offer an honest and fair deal. More

Gio was wonderful! Dedicated, maintained communication with me throughout the entire process. Thanks to Gio I will continue to bring my car to Doral Lincoln. with me throughout the entire process. Thanks to Gio I will continue to bring my car to Doral Lincoln. More

Carlos is a great advisor. I could have gotten this job done for less, but trust him to take care of my car and me for the long term. done for less, but trust him to take care of my car and me for the long term. More

The service was prompt. Carlos was very professional, inquisitive, and responsive to my inquiries. I was in/out faster that I expected which is very important to me. inquisitive, and responsive to my inquiries. I was in/out faster that I expected which is very important to me. More

Mr. Armando Rodriguez is an excellent service adviser. He is very friendly and highly professional, giving very clear explanation of needed repairs. The transportation service by Doral Lincoln is greatly app is very friendly and highly professional, giving very clear explanation of needed repairs. The transportation service by Doral Lincoln is greatly appreciated. The Service department took a very good care of our Crown Victoria--it did feel like a new car when we drove back home. More