Doral Lincoln - Service Center

Excellent service and attention The service advisor who attend me is a very professional person attend me is a very professional person More

Excellent Service my car was towed and returned by Lincoln in a very short time frame Lincoln in a very short time frame More

Excelente servicio y el trato de la Señorita Brisaida fue algo especial, debido a el trato y la atención de Brisaida le estoy comprando una garantía extendida a una Ford 150 del 2021, por el trato que recibí algo especial, debido a el trato y la atención de Brisaida le estoy comprando una garantía extendida a una Ford 150 del 2021, por el trato que recibí de la señora Mirta en el departamento de finanzas, No tengo palabras para describir la atención que recibi de Mirta y Brisaida, Muchas gracias. More

Always it’s a great time for me to do my maintenance service in the Doral Lincoln because there is a professional team and very good explanation of my vehicle service in the Doral Lincoln because there is a professional team and very good explanation of my vehicle More

Terrible customer service. The service and Parts Department is awful as well. Services advisers are few polite and lack of education. The price of a $20 part in the after-marke The service and Parts Department is awful as well. Services advisers are few polite and lack of education. The price of a $20 part in the after-market and auto parts is charged with an exaggerated price of $2500!! In addition to three hours of labor at a super high rate of almost $4000! This dealer must be investigated for price violations and abusive charges to the consumer. More

Terrible service. Went this morning with a bent rim. I had taken the wheel off and the spare was rolling. First, the bent rim is not covered by the warranty, even i Went this morning with a bent rim. I had taken the wheel off and the spare was rolling. First, the bent rim is not covered by the warranty, even if it should because it is made of aluminum and easily damaged. But that is a problem of the warranty and not the dealership. I arrive and no "technician" can see me for at least one hour. No, I cannot order a new rim until the "technician" approves, even though I am paying for it and the damaged rim is patently clear. No loaner car available. Took my car elsewhere. More

This is a review for Lincoln of cutler bay, which has the same owner as Doral. I’ve been leasing a 2021 Navigator since August. I’ve tried three times to have the car picked up and returned to have mud fla same owner as Doral. I’ve been leasing a 2021 Navigator since August. I’ve tried three times to have the car picked up and returned to have mud flaps installed. The first two times, no one showed up or called. This last time I was called the morning of and told they didn’t have a loaner for that day, or any other day. What’s odd is while reading some of their recent reviews, there were men raving about the pickup/return/loaner service they were provided. I can’t say if sexism or discrimination is involved, but I was promised this service when the lease was initiated. In fact, it was a major factor in my purchase because it’s the only family car. So, just be prepared. More

I will like to start by congratulating your awesome service. I had a wonderful experience with Abdiel, he was courteous, friendly and very professional great service. I had a wonderful experience with Abdiel, he was courteous, friendly and very professional great More

Everything worked fine, I am very satisfied with the service and the way I was treated. I would highly recommend Doral Lincoln for all my friends. service and the way I was treated. I would highly recommend Doral Lincoln for all my friends. More

Our frustration cannot be described in a review. However, I must say that this dealer service department is mediocre and unprofessional. Please, have Brisaida in Service attend a customer service training as I must say that this dealer service department is mediocre and unprofessional. Please, have Brisaida in Service attend a customer service training as soon as posible. Thanks! More