Doral Lincoln - Service Center

Worst experience with customer service here. Brisaida Almora's attitude was absolutely atrocious. Would highly suggest stay away from this dealership. She gives this dealership a bad name. Almora's attitude was absolutely atrocious. Would highly suggest stay away from this dealership. She gives this dealership a bad name. More

great service Antonio is always proactive and friendly with customers, He shows care and empathy and truly shows care for others. I think Antonio and the team genui Antonio is always proactive and friendly with customers, He shows care and empathy and truly shows care for others. I think Antonio and the team genuine shows what Lincoln brand is all about and that's Awesome Customer Service More

Excellent I love the customer attention from the moment you come in to service. Brisalda is excellent and so profesional all the times. She has the best attit I love the customer attention from the moment you come in to service. Brisalda is excellent and so profesional all the times. She has the best attitude all the times. More

Could not have been better. Thanks Excellent! Could not have been better. Absolutely. I'm very satisfied. It took the service less than the estimated time. I also had a nail in a tire Excellent! Could not have been better. Absolutely. I'm very satisfied. It took the service less than the estimated time. I also had a nail in a tire which was extracted and the tire was then in perfect shape. I made a trip to Orlando the next day anf the car behaved perfectly. Thanks to your team. More

Very professional and on time Very professional, on time, polite and good information. A very good follow up and continuous update all day long. Thank you very much Jacques Very professional, on time, polite and good information. A very good follow up and continuous update all day long. Thank you very much Jacques Wulffaert More

Mantenimiento Tuvimos una maravillosa atencion como es costumbre. Brisaida nos mantuvo informados del servicio al auto, la sala de espera , muy limpia y acogedora. Tuvimos una maravillosa atencion como es costumbre. Brisaida nos mantuvo informados del servicio al auto, la sala de espera , muy limpia y acogedora. Recomendamos que todos tengan la oportunidad de recibir el servicio en el Doral Lincoln. More

Top notch for customer service and cleanliness The waiting area is very clean and frequently tidied. The service specialist keeps you updated on your car service. Miss Bri is a good representativ The waiting area is very clean and frequently tidied. The service specialist keeps you updated on your car service. Miss Bri is a good representative of the great customer service they provide at Doral Lincoln. Also the staff is clean in appearance and polite in their interactions. More

Excellent service and kind attention It was a great experience, as usual. I recommended a lot. Everything was perfect. I was well received and advised upon my arrival at the dealership It was a great experience, as usual. I recommended a lot. Everything was perfect. I was well received and advised upon my arrival at the dealership More

Excellent service Immediate service with appointment for two cars. Pleasant and clean waiting environment with coffee, pastry and friendly staff. We were continuously u Immediate service with appointment for two cars. Pleasant and clean waiting environment with coffee, pastry and friendly staff. We were continuously updated on progress in person or by text message. Free car wash much appreciated. Expeditious check-out. Very friendly and approachable service personnel. More

Customer service This is my first time coming to the dealership and completely overwhelmed by the great service. As I came to the service department I have to admit it This is my first time coming to the dealership and completely overwhelmed by the great service. As I came to the service department I have to admit it was amazing because they actually opened the door for you and ask you how we can we be of service (paraphrasing). Basically it was the concerning experience that I was not use to. In addition they will make you wait inside the lounge,however they have pastries,WiFi,and also work computers alongside with kids playroom available. Lastly they have complimentary drinks for anyone. Think of it like this .. concierge treatment with a touch of vacation resort while the vehicle is being fixed that’s an amazing experience.The people working there ensure everything is ok and always do follow up. Lastly love the water bottle they give you .. touch of class. You have to see the bottle for yourself. Anyway the one that made it a better experience was the service department,but Onyx was the one that indeed has went far more than anyone with certain situations that was unexpected and really DOES take care of you. Without giving too much detail .. Onyx provided the best customer focus ,sympathy,but assurance they will do the best they can for you. Amazing work and keep it up!!! More