Dorsett Hyundai

Dorsett Hyundai responded

Thank you so much for the wonderful review! We’re thrilled to hear that Gina provided you with such a great experience and helped make your “new to you” vehicle purchase enjoyable. Our team takes pride in delivering a transparent and friendly process from start to finish, and it’s great to know you’d choose to work with Gina again. As a family-owned dealership serving the Wabash Valley since 1958, we truly value your trust and recommendation. We look forward to welcoming you back whenever you need sales, service, or even just a quick visit. Enjoy your vehicle, and thanks again for being part of the Dorsett Automotive family! — The Dorsett Hyundai Team

Dorsett Hyundai responded

Thank you, James, for the 5-star DealerRater review! We’re glad to hear that our Dorsett Hyundai service team, was able to get your vehicle in and out quickly while providing a friendly and pleasant experience. Fast, transparent, and high-quality service is always our goal. As a fourth-generation, family-owned dealership serving the Wabash Valley since 1958, Dorsett Hyundai is proud to be the trusted choice for everything from routine maintenance like oil changes, tires, and brakes to warranty repairs and major service needs. We truly appreciate your recommendation and look forward to serving you again here at Dorsett Automotive in Terre Haute for all your future service and automotive needs. — The Dorsett Hyundai Service Team

Dorsett Hyundai responded

Thank you so much for the fantastic 5-star review! We’re thrilled to hear that you found our Dorsett Hyundai service team easy to work with and that the staff continue to go above and beyond for you. Providing professional, customer-first service has been our mission since 1958, and we’re grateful for your loyalty and recommendation. As a fourth-generation, family-owned dealership serving the Wabash Valley, Dorsett Automotive is proud to offer everything from routine maintenance and warranty repairs to major service on all makes and models. Knowing that our service stands “above all” is the highest compliment we can receive. We look forward to welcoming you back for all your future sales and service needs here at Dorsett Hyundai in Terre Haute! — The Dorsett Hyundai Service Team #DorsettHyundai #DorsettAutomotive #TerreHauteCars #HyundaiService #HyundaiDealer #WabashValley #CustomerFirst #CarCare #FamilyOwnedSince1958

Dorsett Hyundai responded

Thank you for the amazing 5-star review! We’re so glad to hear that from the very beginning our Dorsett Hyundai service team treated you with friendliness and care. It’s wonderful that the shuttle service made getting to and from work easy, and we’re thrilled you noticed the extra touch of vacuuming your vehicle — we love going above and beyond for our customers. The entire service department takes pride in providing transparent, timely, and professional service for every guest. As a fourth-generation, family-owned dealership serving the Wabash Valley since 1958, Dorsett Hyundai is committed to making every service visit a positive and stress-free experience. We appreciate your recommendation and look forward to serving you again at Dorsett Automotive in Terre Haute for all your Hyundai service and automotive needs! — The Dorsett Hyundai Service Team #DorsettHyundai #DorsettAutomotive #HyundaiService #HyundaiDealer #TerreHauteCars #WabashValley #CustomerFirst #AboveAndBeyond #FamilyOwnedSince1958

Dorsett Hyundai responded

Thank you for bringing this to our attention. We definitely want to understand what happened surrounding the recall work and your concerns about the headlights and the A/C condensation. If your lights were functioning prior to your visit and you’re now experiencing issues afterward, along with water entering the passenger compartment, we’d like the opportunity to have our team review the vehicle and the repair documentation so we can determine the cause and the correct next step. Please call me directly at 812-240-3182 so I can pull up your service history and get this handled with you. Dan Higgins Director of Operations

Dorsett Hyundai responded

Thank you so much for the 5-star DealerRater review! We’re delighted to hear that Gina White provided you with such a fantastic sales experience. It’s great to know she quickly found the perfect vehicle for you and worked closely on financing to make sure the deal came together smoothly. We’re honored that you plan to return and look forward to welcoming you back in the future! At Dorsett Hyundai, part of the Dorsett Automotive family in Terre Haute, our goal is to make the car-buying process simple, transparent, and enjoyable. As a fourth-generation, family-owned dealership serving the Wabash Valley since 1958, we’re proud to offer a large selection of new Hyundai models, quality used cars, and flexible financing options to fit your needs. Thank you again for trusting Gina and our team — enjoy your new vehicle, and we’ll see you again at Dorsett Hyundai! — The Dorsett Hyundai Sales Team #DorsettHyundai #DorsettAutomotive #HyundaiSales #HyundaiDealer #TerreHauteCars #WabashValley #CustomerFirst #CarBuyingMadeEasy #FamilyOwnedSince1958

Dorsett Hyundai responded

Thank you, Bimal, for the fantastic 5-star review! We’re so pleased to hear that our Dorsett Hyundai service department staff provided helpful, detailed explanations and made your visit an excellent experience. Clear communication and customer satisfaction are top priorities for our team, and it means a lot that you would recommend us to others. As a fourth-generation, family-owned dealership serving the Wabash Valley since 1958, Dorsett Hyundai is proud to deliver professional and transparent service for every customer. From warranty and recall repairs to routine maintenance and major engine work, our service department is here to keep your vehicle running its best. We truly appreciate your trust and your referrals, and we look forward to welcoming you — and your friends — back to Dorsett Automotive in Terre Haute for all future service needs. — The Dorsett Hyundai Service Team

Dorsett Hyundai responded

Dear Valued Customer, Thank you for taking the time to share your 3-star review of Dorsett Hyundai and for providing detailed feedback about your recent maintenance service in Terre Haute, Indiana. We sincerely apologize for the longer-than-expected wait time during your 9am appointment—1 hour and 35 minutes for our comprehensive service is not up to our standards, and we understand how frustrating that must have been, especially when compared to a basic oil change at another dealer. At Dorsett Automotive, we don't offer "basic" oil changes; instead, we perform a full maintenance service that includes a thorough vehicle inspection, checking for any recalls, a complimentary wash, and vacuum to ensure your car is in top condition and you drive away with added peace of mind. We’re proud of our team for treating customers like family, serving over 25,000 annually with a 4.8-star average across thousands of reviews, and offering the largest selection of used cars in the Wabash Valley alongside new Nissan, Hyundai, and Mitsubishi vehicles. We service all makes and models, regardless of where you purchased your car. For your next visit, we highly suggest our popular Valet Service, which provides door-to-door convenience so you don't even have to come to the dealership, saving you time and offering even more ease. We truly value your business and would love the opportunity to make this right—please contact our Service Manager at (812) 232-5500 to discuss how we can better serve you moving forward. Best regards, The Dorsett Automotive Team #TerreHauteCars #DorsettHyundai #WabashValleyAutos #HyundaiService #UsedCarsTerreHaute #DorsettDifference

Dorsett Hyundai responded

Thank you for the 4-star review! We’re glad we could make it easy to drop your car off on your way to Chicago and help keep your trip running smoothly. We appreciate you choosing Dorsett and hope to see you again when you’re back in town!

Dorsett Hyundai responded

Dear Judy, Thank you for your fantastic 5-star review of Dorsett Hyundai! We’re thrilled to hear that Bri Martin was awesome and very knowledgeable, making your new vehicle purchase smooth and uncomplicated during your sales visit in Terre Haute, Indiana. As a fourth-generation family-owned dealership since 1958, Dorsett Automotive is proud to serve over 25,000 customers annually, earning a 4.8-star average across thousands of reviews for our outstanding people and exceptional customer treatment. We appreciate your feedback on our sales price transparency, trade-in experience, and finance process, and we’ll continue striving to improve purchase times for an even better experience. Whether you’re driving a new Hyundai, Nissan, or Mitsubishi, or one of our quality pre-owned vehicles from the largest used car selection in the Wabash Valley, we’re committed to delivering the Dorsett Difference. We proudly service all makes and models, regardless of where you purchased your car, and our popular Valet Service offers convenient door-to-door maintenance to save you time. Thank you for recommending us, and we look forward to welcoming you back to Dorsett Hyundai for all your auto needs in Terre Haute! Best regards, The Dorsett Automotive Team #TerreHauteCars #DorsettHyundai #WabashValleyAutos #HyundaiDeals #UsedCarsTerreHaute #DorsettDifference