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Dorsett Hyundai

Terre Haute, IN

4.6
160 Reviews

74 E Springhill Dr

Terre Haute, IN

47802

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160 Reviews of Dorsett Hyundai

September 05, 2025

James was awesome to work with we will go back to him for our next vehicle. Loved the customer service More

by LWINFIELD108
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Driver
Dec 05, 2025 -

Dorsett Hyundai responded

Thank you for the 5-star review! We’re thrilled to hear James was awesome to work with and that you loved the customer service. We’ll be sure to pass this along to him—he’ll really appreciate it. Thanks again for choosing Dorsett, and we look forward to helping with your next vehicle!

September 05, 2025

Poor. Still waiting on phone call from service dept. It’s been over 2 months. Unacceptable. More

by Jessicab1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob, Trevor, Austin
Dec 05, 2025 -

Dorsett Hyundai responded

Thank you for bringing this to our attention. I’d like to get the details and make sure someone connects with you directly to get this addressed. Please call me at 812-240-3182 with your name and the best number to reach you (and if available, your VIN or repair order number), and I’ll look into it. Dan Higgins Director of Operations

September 05, 2025

Took great care of me and made sure I was covered Thank You so much! More

by nichick390
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gina White , Michael Driver
Dec 05, 2025 -

Dorsett Hyundai responded

Thank you for the 5-star review! We’re glad we could take great care of you and make sure everything was covered. We truly appreciate your business—thanks again, and we’re here anytime you need us!

September 03, 2025

I was immediately put at ease when entering the dealership and James Ellingsworth made shopping for a new vehicle smooth and easy!! Thank you James!! Keep up the great work!! More

by RYTA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Driver
Dec 05, 2025 -

Dorsett Hyundai responded

Thank you so much for the 5-star review! We’re glad you felt at ease as soon as you walked in, and that James Ellingsworth made the process smooth and easy. We’ll be sure to pass along your thanks to James—he’ll really appreciate it. Enjoy your new vehicle, and we look forward to seeing you again!

September 03, 2025

Brittany and Ariana kept giving me the run around everytime I wanted to schedule to get my parts ordered. Then they said they would call to schedule an appointment when the parts came in. They did no More

by ryles97
Recommend Dealer
No
Employees Worked With
Brittany
Dec 05, 2025 -

Dorsett Hyundai responded

Thank you for sharing this feedback. I’m sorry to hear about the difficulty getting scheduled, the confusion at check-in, and the delays during your appointment. That’s not the experience we want anyone to have. I’d like the opportunity to review what happened with the parts ordering and your visit, and make sure we have a better plan in place going forward. Please call me directly at 812-240-3182 so I can look into your RO details and follow up with you personally. Dan Higgins Director of Operations

September 01, 2025

Friendly and tried to help. Unable to explain why roadside assistance wasn't covered...Thanks for trying More

by rrgambill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Dec 05, 2025 -

Dorsett Hyundai responded

Thank you for the 4-star review and for your patience. We’re glad our team was friendly and tried to help, but we understand it’s frustrating not to get a clear answer on the roadside assistance coverage. If you’d like to go over the details, we’d be happy to review your coverage with you and explain exactly what is and isn’t included. You can call me directly at 812-240-3182 so I can review the repair order, connect with the team involved, and follow up with you the same day. Dan Higgins Director of Operations

September 01, 2025

Good, fast service. Very professional. Nice waiting area. Clean restrooms. Got the repair finished quickly. More

by higgnz66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Driver
Dec 05, 2025 -

Dorsett Hyundai responded

Thank you for the 4-star review! We’re glad you had a fast, professional experience and that the repair was completed quickly. We also appreciate you noticing the waiting area and clean restrooms—our team works hard on those details. We look forward to seeing you again next time!

September 01, 2025

Our searching and buying experience was one of the easiest in our car buying history. Kudos to Brianna for being so helpful, personable, and caring. We look forward to visiting for our maintenance. By More

by elizabethanne.sly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brianna Craft
Dec 05, 2025 -

Dorsett Hyundai responded

Thank you so much for the 5-star review! We’re thrilled to hear your search and buying experience was one of the easiest you’ve had. Brianna will really appreciate the kudos—she takes a lot of pride in being helpful, personable, and caring. And we love hearing that you’re loving your Palisade! We look forward to seeing you for maintenance and taking great care of you down the road.

August 30, 2025

The service manager is very personable and courteous. The dealership takes care of us every time we go there. More

by Ricknmnhobbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Driver
Dec 05, 2025 -

Dorsett Hyundai responded

Thank you for the 5-star review! We truly appreciate it. I’m glad to hear our service manager has been personable and courteous, and that our team takes great care of you every visit. We value your loyalty and look forward to seeing you again next time!

August 26, 2025

The staff was very friendly and clearly explained the process. The service was very quick. More

by hhudson40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Driver
Aug 29, 2025 -

Dorsett Hyundai responded

Thank you for the 5-star review! We’re so glad to hear that our team provided friendly service, clear communication, and quick turnaround during your visit. our entire service staff work hard to make sure every customer feels confident and cared for throughout the process. As a family-owned dealership serving the Wabash Valley since 1958, it means a lot to know you had such a positive experience with us. We appreciate your trust and look forward to helping with any of your future service or vehicle needs. — The Dorsett Hyundai Service Team

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