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Doug Henry Chrysler Dodge Jeep Ram

Kinston, NC

Overview
Reviews
Vehicles
4.6
27 Reviews
DOUG HENRY CDJR IS PROUD TO BE AN AUTOMOTIVE LEADER IN EASTERN NORTH CAROLINA. WE ARE CENTRALLY LOCATED IN KINSTON NC AND WITHIN DRIVING DISTANCE OF GREENVILLE NC NEW BERN NC JACKSONVILLE NC AND GOLDSBORO NC. SINCE OPENING OUR DOORS DOUG HENRY CDJR HAS KEPT A FIRM COMMITMENT TO EXCELLENCE WHEN SERVING OUR CUSTOMERS. WE OFFER A WIDE SELECTION OF NEW AND USED VEHICLES AND HOPE TO MAKE THE CAR BUYING PROCESS AS QUICK TRANSPARENT AND HASSLE FREE AS POSSIBLE. CUSTOMER SATISFACTION IS OUR HIGHEST PRIORITY AND OUR DEDICATED STAFF IS COMMITTED TO ACHIEVING THIS GOAL IN EVERY ASPECT OF OUR BUSINESS.
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4051 W Vernon Ave

Kinston, NC

28504

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Showing 27 reviews

August 11, 2026

The Service was timely and professionally done. The Service Manager was very informative, and the cost was very reasonable. More

by TYRON233
Recommend Dealer
Yes
Employees Worked With
Reggie
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Aug 11, 2026 -

Doug Henry Chrysler Dodge Jeep Ram responded

Hearing that the service on your Pacifica was prompt and thorough means a lot to our service team. Our service manager enjoyed providing clear information, and we’re glad you found the cost reasonable.

August 01, 2026

Hannah is the best! ! Great service and taken care of in a reasonable amount of time. Highly recommend. More

by AMBERLAMMONDS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hannah McLawhorn
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Aug 01, 2026 -

Doug Henry Chrysler Dodge Jeep Ram responded

It’s great to hear our team provided efficient service and you felt well cared for. Enjoy your Jeep, and thanks for recommending us.

July 21, 2026

It's always a pleasure working with Mrs. Hannah. She is very knowledgeable and friendly. More

by MSEDSALL.DE
Recommend Dealer
Yes
Employees Worked With
Mrs. Hannah
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Jul 21, 2026 -

Doug Henry Chrysler Dodge Jeep Ram responded

Thank you for highlighting the knowledgeable and friendly service you receive. We’re glad our team makes each visit a pleasure, and we appreciate your continued support.

July 21, 2026

Friendly people, no high pressure sales tactics. Negotiated over the phone and they delivered exactly as we agreed. More

by TOD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse, Ted Hodges
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Jul 21, 2026 -

Doug Henry Chrysler Dodge Jeep Ram responded

We appreciate you sharing how easy your purchase was and that we matched the agreement you made over the phone. It’s wonderful to know our no-pressure approach stood out. Enjoy driving your new Ram 1500!

July 14, 2026

Dawn Edsall is hands down the best sales person I have ever met. She was honest and clear throughout the entire process. She answered every question and listen to ever concern I had. She treated me like f More

by SSMMIANN92
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dawn Edsall
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Jul 14, 2026 -

Doug Henry Chrysler Dodge Jeep Ram responded

It’s great to hear our sales team provided clear guidance and made the process seamless. We’re glad you felt welcome every step of the way. Enjoy your Honda Accord and let us know if there’s ever anything else we can assist you with.

July 03, 2026

Great service and parts department! All the staff from sales to service to parts are always polite and professional. More

by JAAHOUSE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dawn, Eddie
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Jul 03, 2026 -

Doug Henry Chrysler Dodge Jeep Ram responded

It’s wonderful to hear that our sales, service, and parts teams were polite and professional throughout your visit. Thank you for choosing us for your Jeep and we look forward to assisting you again.

June 05, 2026

Great experience! Have been using them for years! Hanah, Ralph and JB always take care of me. We have several vehicles that they maintain for us! More

by JIM@CAPPSTRAILERS.COM
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hanah
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Jun 05, 2026 -

Doug Henry Chrysler Dodge Jeep Ram responded

Thank you for your continued loyalty over the years. We appreciate you trusting our team to care for your vehicles and look forward to many more service visits.

May 05, 2026

Had it for 1 week, did a software update to correct a misfire issue...got it back and less than 300 miles later the check engine light was back on for the exact same cylinder 2 misfire code. Disappointed More

by SGREUEL86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Hannah
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May 09, 2026 -

Doug Henry Chrysler Dodge Jeep Ram responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

May 04, 2026

Took vehicle in and got out at reasonable time. Questions answered, given veteran discount which helped some on diesel work More

by TCUDDINGTON1958
Recommend Dealer
Yes
Employees Worked With
Service rep woman
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May 04, 2026 -

Doug Henry Chrysler Dodge Jeep Ram responded

We’re grateful to hear our team answered your questions and completed the diesel work promptly, and we’re pleased the veteran discount provided some relief. Thank you for your service, and we’re here for any future maintenance needs.

May 02, 2026

The team was excellent especially Henry my salesman. I will definitely purchase from here again in the future. More

by CRR062719
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry
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May 02, 2026 -

Doug Henry Chrysler Dodge Jeep Ram responded

We appreciate you taking the time to share your thoughts. We’re thrilled you had a seamless experience with our team and that your used Jeep is serving you well. We look forward to helping you again when you’re ready for another visit.

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