Doug Henry Chrysler Dodge Jeep Ram
Kinston, NC
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 25 reviews
Dawn Edsall is hands down the best sales person I have ever met. She was honest and clear throughout the entire process. She answered every question and listen to ever concern I had. She treated me like f ever met. She was honest and clear throughout the entire process. She answered every question and listen to ever concern I had. She treated me like family. It was a seamless process. More
Great experience! Have been using them for years! Hanah, Ralph and JB always take care of me. We have several vehicles that they maintain for us! Have been using them for years! Hanah, Ralph and JB always take care of me. We have several vehicles that they maintain for us! More
Had it for 1 week, did a software update to correct a misfire issue...got it back and less than 300 miles later the check engine light was back on for the exact same cylinder 2 misfire code. Disappointed misfire issue...got it back and less than 300 miles later the check engine light was back on for the exact same cylinder 2 misfire code. Disappointed the issue was not corrected. I will be diagnosing and repairing it myself because I need my vehicle that was purchased from a Doug Henry dealership at the end of December to actually be reliable. More
Was asked to diagnose ticking after waiting a week for apt was told may need to leave overnight then I had to call for 4 hrs to get a hold of service bc they put scan tool on and come back with bad tt. Di apt was told may need to leave overnight then I had to call for 4 hrs to get a hold of service bc they put scan tool on and come back with bad tt. Didn't address leaking oil or ticking. When I asked service manager y he told grandma that nothing else was wrong with car but tt and they never looked at oil or ticking then tried to tell me on phone it needed cam and lifters I asked y this is not on report he says he can email me 1 with it. But they didn't check it so how are u sure thats what it is made him give refund for so called diagnosing and will never be back nor any one I know. Taking advantage of young firl and grandma should be ashamed of his self and fired More



