Doug's Hyundai

Challenging purchase of a used car In late August of 2015 I was with my daughter to help her find a used car that was reliable and relatively inexpensive. After showing us the only car In late August of 2015 I was with my daughter to help her find a used car that was reliable and relatively inexpensive. After showing us the only car on the lot that met that criteria, we discovered that the hood latch didn't work, but other than that, the KIA met the requirements, so we moved forward with the purchase. They told us that we could bring it back in to repair the hood release. After driving it a few short distances (less than 10 miles) my daughter experienced an uncontrolled revving of the engine and she had it stall on her twice. When we talked to Vila (salesperson) and Young (Store Manager) and they asked us to bring it back in and they would check it out. My daughter was pretty adamant that she could not trust the car. Young & Vila were extremely understanding and after several other conversations, Young said that my daughter could hold on to the service loaner until they found another car that would meet the required criteria. Young said he wasn't sure how long it would take but that he wanted to take care of her in this situation. Young and Vila were very accommodating, and it ended up taking more than 2 months to find a car. This was over-the-top customer service. They did everything in their power to deliver what they promised. I would highly recommend this dealership to any new or used car purchases. I actually purchased a new Hyundai in 2012 from Doug's and was extremely satisfied with the experience. More

Hyundai Veloster- Great Experience I had problems at another dealership but the staff at Doug's were friendly and happy to help me with a tough decision. I highly recommend them! I had problems at another dealership but the staff at Doug's were friendly and happy to help me with a tough decision. I highly recommend them! More

Easiest purchase and tradein ever. No haggling . Best dealership. No haggling and no bait and switch. Young Lee should teach classes on how to complete a proper sales transaction. All the staff wer Best dealership. No haggling and no bait and switch. Young Lee should teach classes on how to complete a proper sales transaction. All the staff were very pleasant and professional at all times. Xxxxxxxxxxxxxxxxxxxxxxxx. More

These are the folks you want to work with . Kind and always listening to my needs. Not to mention great price and no nonsense negotiations. Got to love that!!! . Kind and always listening to my needs. Not to mention great price and no nonsense negotiations. Got to love that!!! More

Wonderful Doug's Hyundai worked with me to find the vehicle that fits my needs and with the package that was within my price range. This is my second vehicle th Doug's Hyundai worked with me to find the vehicle that fits my needs and with the package that was within my price range. This is my second vehicle that I have purchased there and both times the staff have been wonderful, courteous, and professional. More

Easy and great price. We entered the lot and a salesman approached us. He took in all our preferences and our price range. He met our price range that was acceptable to us. We entered the lot and a salesman approached us. He took in all our preferences and our price range. He met our price range that was acceptable to us. He did not pressure us to buy a more expensive car. He understood our budget and needs. We recommend such sales people and Doug's was a great experience. More

Simply nice people, a genuinely calm and gentle atmosphere First off...dealing with the people at Doug's is like working with nice people at your workplace. Very calm and cooperative. You don't feel like there First off...dealing with the people at Doug's is like working with nice people at your workplace. Very calm and cooperative. You don't feel like there's someone higher up ready to come in for the power play. I needed to replace my van. Found a KIA Sedona on cars.com that they had on their lot but we live two hour drive away. I got as much information about the van as I could from their website, then called them. I worked with Roberto. He took me around the van via cell phone, read off the maintenance reports in the glove box, pushed buttons and turned knobs to see that they worked and messaged a photo of a small door ding. A couple days later we went down to Lynnwood to look at it...did a "I'm in no hurry to get back to the dealership" test drive...and we bought it. Highly recommend. More

First time buyer As a first tie buyer I couldn't have been more pleased with the helpfulness and friendliness of this dealership. My dad bought his car a week before I As a first tie buyer I couldn't have been more pleased with the helpfulness and friendliness of this dealership. My dad bought his car a week before I did from the same dealer great people great cars great experience More

new car sale By far was the easiest and most pleasant transaction ever. Our salesman was very knowledgeable and made the experience wonderful. I will for sure re By far was the easiest and most pleasant transaction ever. Our salesman was very knowledgeable and made the experience wonderful. I will for sure recommend this dealership to my friends and family-In fact, I did before we even left the lot! More

Easiest Low pressure purchase of vehicle This was the easiest lowest pressure purchase of a vehicle purchase/lease I ever had. The staff was tremendous to work with, Bill, Sonny, Young and " This was the easiest lowest pressure purchase of a vehicle purchase/lease I ever had. The staff was tremendous to work with, Bill, Sonny, Young and "Q". Thank you for a great vehicle. More