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Douglas Jeep Chrysler Dodge Ram

Venice, FL

4.8
1,482 Reviews
Call Dealership (941) 484-8300
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2382 S Tamiami Trail

Venice, FL

34293

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1,482 Reviews of Douglas Jeep Chrysler Dodge Ram

May 29, 2026

I had a great experience dealing with Douglas Jeep. Jason and Debbie were a dream to work with. Jason took the time to help me find the perfect vehicle. And D....Debbie made sure I understood all the t More

by Mickeymullins54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason and D....Debbie , Marvin White, John Grupe, John Rangeloff, Youssef Issa
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May 29, 2026 -

Douglas Jeep Chrysler Dodge Ram responded

Thank you for choosing us for your new Jeep Wrangler Unlimited. We’re glad our team guided you to the perfect model and helped you feel confident with its features. Enjoy every adventure ahead in your Wrangler Unlimited.

April 24, 2026

My wife & I had the pleasure of working with Caden. Far and away, he is the finest salesperson we have ever worked with. He, effortlessly, guided us to a great car and we love it! Do yourself a favor More

by Bernardaduffy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caden Hays
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April 04, 2026

We have been dealing with Douglas dodge for several years (about 15 years) they have never disappointed us. We are on car number 8. Our recent visit on 4/2/26 our sale person Storm was exceptional, friendly More

by tmw9072
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Storm Van Donselaar
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March 28, 2026

I enjoyed working with Caden Hays. He is the nicest most compassionate person. In all our communications by text and phone calls. He responded promptly to any of my concerns and questi More

by Sam H
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Youssef Issa, Caden Hays
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March 22, 2026

My experience is too lengthy to go into detail but please, please take my advice and go somewhere else for service. This was the absolute WORSE experience I have ever had with repair services on a veh More

by Cheryl
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Grupe
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Mar 23, 2026 -

Douglas Jeep Chrysler Dodge Ram responded

Wow, Mrs. Ellison. You came in from Michigan, we quickly diagnosed your problem and went to order the part from Jeep. Jeep had ZERO in stock, nationally, so we ordered from the closest dealer that had one, immediately. That dealer, Jerry Ulm in Tampa, either didn't have the part or refused to ship it, AFTER taking our money. Once we knew that, we ordered and paid for another part from the next closest dealer, hoping that we would win a claim against the first dealer. Throughout this process, you were given the tracking numbers so you could see what was happening yourself. The second ordered part was delayed, probably due to the DHS shutdown, which you know. We had you in a brand-new Grand Cherokee, of which you paid a minimal rate for four days, after which you received another one for free from the owner. When we received the part, your vehicle was repaired immediately and given back to you. The parts were beyond our control, which you knew, and yet this is your reaction. We will make this easy for you. You and Gary are never welcome back, under any circumstances. Good fortune to you.

Mar 23, 2026 -

Cheryl responded

Do you honestly think we would ever come back after the service we received? Yes, I was given a UPS tracking number but after 3 days without a UPS update, unlike you, I would have realized there was a problem and ordered another part. It took 8 days and an email to the owner before another part was ordered, that is unacceptable. And then after ordering the second part, why would I assume the delay had anything to do with the DHS shutdown when I was first told the truck that had our part was in an accident, then I was told you weren’t sure if the part was on the truck, then I was told it was at the Tampa Airport, which the tracking number did verify that it was in Tampa. And yes, you did supply us with a new Jeep to drive that we had to pay for with a limit on the miles we could drive but all we wanted was our own Jeep since we had several day trips planned with friends that flew down. This should have been handled in a much better and more efficient way. Maybe if you had to go without your vehicle for 3 weeks, you'd think differently.

March 03, 2026

The Douglas Service team really stepped up and took great care of the situation. They went out of their way to make sure the issue was resolved and that the customer was happy. I appreciate their effort and More

by JOE BORST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Grupe, John Rangeloff
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Mar 03, 2026 -

Douglas Jeep Chrysler Dodge Ram responded

Mr. Borst, please email the VIN of the vehicle involved to gregd@douglasjeep.com so we can look into this.

February 04, 2026

Ben Lewis helped me to by a van. He made the whole experience easy and painless. I highly recommend doing business with him! More

by Chrisbringle.cbchris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Youssef Issa
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December 27, 2025

Have worked with this dealership for many years. Just bought a new car for my wife the weekend before Christmas and got an exceptional deal. Zack, my salesman is one of the best they have, however, More

by macmckee2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Cowart, Zach Smith
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October 31, 2025

Douglas Jeep in Venice was worth stopping in. Bought a new vehicle and got in and out. Thanks again More

by Jmyers19456
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Smith
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September 27, 2025

Zach smith worked up a deal I could not say no to. Got the vehicle I wanted for a very long time. Thanks again More

by Kennethseelie9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Smith
Report | Print
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