Dougs Lynnwood Mazda

This bad for doing Business I bought an Audi A5 from these guys had about 79000 on it drove it all every thin was good the The first week second week 3nd weekend the car said it need oil so I when and these guys had about 79000 on it drove it all every thin was good the The first week second week 3nd weekend the car said it need oil so I when and got some oil add to drive few time to work it was ok 2 day later the car said it need more oil so I add more look under the car for a oil leak could not find one took the autozone to run the code be the check Engine light has came on too come to find out the error codes P2181 cooling system performance and the thermostat gasket is bad as well and as well cost me over $4000 to fix the car next day the lady that bought the car from called me and said if I don’t take the review down they will not help me to fix a car that’s what his manager said they should be ashamed of this self by screwing over servicemember I don’t recommend no military or retired vets buy from this company More

I worked with Paul at Doug's Mazda of Lynwood after I purchased my car and he provided exceptional customer service! I would definitely recommend working with Paul again in the future! purchased my car and he provided exceptional customer service! I would definitely recommend working with Paul again in the future! More

EXCELLENT SERVICE!! Went to Dougs Lynnwood Mazda on a whim and met Sales Representative Carlos. Lucky me! He is professional, knowledgeable and very patient! He got me th Went to Dougs Lynnwood Mazda on a whim and met Sales Representative Carlos. Lucky me! He is professional, knowledgeable and very patient! He got me through the buying process by explaining every detail to me. Things went quicker and smoother than I thought. I was able to drive my new vehicle home in one day! WOW! He made himself available should I have any follow-up questions even after purchase. I did not detect any high pressure sales representatives while I was there. Met the manager, Paul and the finance director who were just as pleasant. It was a pleasure dealing with this car company because of Carlos and the comfortable atmosphere. First impressions mean a lot and I would highly recommend this dealership to everyone! Make sure you ask for Carlos! He is GREAT!! More

Carlos was great to work with! He worked really hard to help me get into my new hybrid vehicle and helped me get within my intended monthly price range. I love my new car and would recommend working with C help me get into my new hybrid vehicle and helped me get within my intended monthly price range. I love my new car and would recommend working with Carlos in the future. More

1. Unprofessional service.2. Misleading the customer 1. Unprofessional service. 2. Misleading the customer with Extend warranty that customer never needed it. 3. Depleted the complaint that w 1. Unprofessional service. 2. Misleading the customer with Extend warranty that customer never needed it. 3. Depleted the complaint that we Posted with this rater. More

Worse service ever Dont trust them they sold me a car thatbwas totally damaged underneath. Now the transmission is out also. Inam so frustrated. They never return calls after selling cars. They say some thatbwas totally damaged underneath. Now the transmission is out also. Inam so frustrated. They never return calls after selling cars. They say something else and do something else. Now i have to fight with state of washington BBB Thanks More

Steve Dunning Poor Mgr Steve Dunning, a not very professional. Had an issue with my new personal license plates so I talked to him about fixing it and he became very condes Steve Dunning, a not very professional. Had an issue with my new personal license plates so I talked to him about fixing it and he became very condescending when I told him I would talk to Jon about it He started waving his hands and shaking his butt and as I walked away was yelling, in the show room floor, "I'm shaking ohh I'm shaking". I wish I hadn't done my Mazda review already but I'll find a way too. Tim More

What a fantastic experience. Salesperson Kat was crisp and concise. Process was simple and efficient. Explanation of features was comprehensive without being overwhelming. All in all, a fantastic sales ex and concise. Process was simple and efficient. Explanation of features was comprehensive without being overwhelming. All in all, a fantastic sales experience. Kat is the best!!! More

Top-notch Neighbors referred me to Kat Kingsley (Internet Sales Manager) as someone who would be fair to deal with. Kat addressed my questions and concerns bef Neighbors referred me to Kat Kingsley (Internet Sales Manager) as someone who would be fair to deal with. Kat addressed my questions and concerns before, during and after my CX-5 purchase. She knows her stuff and is someone whom I would recommend to others with confidence. My purchase was also facilitated by Fred Stephan, a sale consultant who not only knows the CX-5 inside and out but has his eye on customer satisfaction. Fred saw to it that my paperwork and new car prep went as efficiently as possible. Fred is one of those rare gentlemen whose relaxed style was inseparable from noteworthy diligence that I greatly appreciated. A thumbs-up as well to Chanell Clark, Finance Manager, who did her best to work with my schedule on the day that I purchased my new car. More

I am frustrated, just had service 11/27 and now AGAIN? I bought this "pre-owned" 2014 Mazda on 11/15/2015, I have the receipt "Vehicle Buyers Order" right here. It had 12551 on the odometer reading right h I bought this "pre-owned" 2014 Mazda on 11/15/2015, I have the receipt "Vehicle Buyers Order" right here. It had 12551 on the odometer reading right here on my paper work. Sales person was Joseph B Mudarri on the receipt 050765, dated 11/15/2015. I have had to bring in my Mazda this many times since then: 12/18/2015 (a MONTH after I bought the car???) 1/8/2016 4/12/2018 (paid 123.73) 10/26/2019 (paid $99.44) 11/27/2019 My battery had to be replaced in my fob and I still have had sometimes a Security Indicator Light problem driving my car. Yesterday coming home from the store, no, but day before, YES! Is there something WRONG with this car? Now I have to come in at 9am and let you work on the car AGAIN? I feel like I accidentally bought a BAD used car. I am bringing ALL my paperwork with me tomorrow at 9am to have my car in service because there is LOTS of information about my Mazda 3 from the beginning when I bought it. You'll SEE what I PAID for when I bought it ($10,000) and you gave the account to BECU, which means Boeing Employees Credit Union. I have been paying payments back to them EVERY MONTH for $318.55 and I think I have 16 more payments until done. I am calling them tomorrow. I want this OVER once you FIX my car ONCE and for all! Why do I have the Mazda SSP letter to extend the warranty coverage for the Mazda Connect Touch Screen Concern and my car qualifies. Then this Reimbursement Plan paper work! And a "General Release" form...... I want an EXPLANATION please and why, given I'm having enough problems with my car. My mother is in the Edmonds Hospital and I need to help her out once she's dismissed very soon. This WHOLE thing with my car means is with YOU until you fix it and I have to drive with a replacement car? OK I'm crying. My big brother is here to help me with Mom and it's all I can do to prevent him from coming to your office. I'll see Ken tomorrow and I DO have all the paperwork and I DO want to talk it through, and also the 2014 mazda 3 book is all withered and if you have another one, I NEED it. Mine is grinded and withered. Laure More