I wish a zero star rating was possible. This is the worst dealership and worst leasing experience I've ever had and I'm on my 11th leased vehicle. I can tell you that the 5 star ratings here are most likely fake and you can tell by the fact that they are all very similar in length and wording. I was given a vehicle that immediately exhibited issues but was told the issue would clear after a couple of days. Well, it didn't. So I made multiple unanswered calls to Ramon my salesperson but he never picked up and was never available. So I went to the dealer to have the issue addressed. I advised another salesman of the issues I was having with a vehicle that I just drove off the lot and he told me that he just bought a samsung tv and the remote wasn't working so these types of things happen. The lady at the front desk overheard us talking and under her breath said "you should take it to service". A brand new car with 35 miles on it and I have to bring it to service. I give in and bring it over to what can only be described as a chop shop in the middle of Dover which the affectionately call their service center. The supervisor there was great, I believe his name was Joe, and really tried to help. But his fix didn't help at all. They attempted to replace my failed part with another new car's part (uh...hope you don't get that old one!). 3500 miles later it still doesn't work right. And now the car has a leak from the roof...good grief. Jeeps are just made like junk and the dealerships selling them are horribly sketchy. Buyer beware.