Dover Dodge Chrysler Jeep

I wish a zero star rating was possible. This is the worst dealership and worst leasing experience I've ever had and I'm on my 11th leased vehicle. I can tell you that the 5 star ratings here are most worst dealership and worst leasing experience I've ever had and I'm on my 11th leased vehicle. I can tell you that the 5 star ratings here are most likely fake and you can tell by the fact that they are all very similar in length and wording. I was given a vehicle that immediately exhibited issues but was told the issue would clear after a couple of days. Well, it didn't. So I made multiple unanswered calls to Ramon my salesperson but he never picked up and was never available. So I went to the dealer to have the issue addressed. I advised another salesman of the issues I was having with a vehicle that I just drove off the lot and he told me that he just bought a samsung tv and the remote wasn't working so these types of things happen. The lady at the front desk overheard us talking and under her breath said "you should take it to service". A brand new car with 35 miles on it and I have to bring it to service. I give in and bring it over to what can only be described as a chop shop in the middle of Dover which the affectionately call their service center. The supervisor there was great, I believe his name was Joe, and really tried to help. But his fix didn't help at all. They attempted to replace my failed part with another new car's part (uh...hope you don't get that old one!). 3500 miles later it still doesn't work right. And now the car has a leak from the roof...good grief. Jeeps are just made like junk and the dealerships selling them are horribly sketchy. Buyer beware. More

If you go to Dover dodge, you’ll want to see Ramon.He’s a great guy. Went the extra mile. A asset for sure great guy. Went the extra mile. A asset for sure More

Good honest people, no games, really down to earth and overall best experience I’ve ever had at a dealership. Got an amazing amazing deal and very happy overall best experience I’ve ever had at a dealership. Got an amazing amazing deal and very happy More

Amazing Experience I had an amazing experience at Dover Doge. Very Easy-Going, Smooth, best experience I had at a dealership honestly. Peter helped me the entire process I had an amazing experience at Dover Doge. Very Easy-Going, Smooth, best experience I had at a dealership honestly. Peter helped me the entire process along with Ed. Would absolutely recommend this dealership to anyone. More

Text Message I have bought 3 cars from Dover Dodge. Today my wife walked in for an appointment she had to meet our salesman Ramon. She was greeted by a sales assoc I have bought 3 cars from Dover Dodge. Today my wife walked in for an appointment she had to meet our salesman Ramon. She was greeted by a sales associate. My wife asked for Ramon, she was told he is not coming in today. (Ramon said he would meet her there today) He walked away. Then he accidentally text my wife. He thought it was just Ramon but it was a group text that my wife was on. The text said "We're open and your girl is here talking xxxx because of the payment" Well, this is how they respect women? My wife was there with my daughter. She wasn't rude and never is. I have always heard bad things about Dover Dodge. I kept using them and referred many people who bought cars. Never again and will do my best to expose hoe they feel about their female customers. More

I had a fantastic experience at Dover Dodge. I had been there years ago, and I immediately noticed the family atmosphere among the employees. Thank you. there years ago, and I immediately noticed the family atmosphere among the employees. Thank you. More

Efficient and pleasant experience Very pleasant, smooth and efficient experience working with Jason Schultz and Mgr Ray Martinez on my 2020 Jeep Compass. Very happy with the product a Very pleasant, smooth and efficient experience working with Jason Schultz and Mgr Ray Martinez on my 2020 Jeep Compass. Very happy with the product and the service. John C More

save yourselves the aggravation. All I can tell you is this. If they gave me a car for free, I would tell them to keep it. Their customer service is so horrible, I would want no conn All I can tell you is this. If they gave me a car for free, I would tell them to keep it. Their customer service is so horrible, I would want no connections to them. Nothing would make me happier than having them take my car back, refund me all my down payment money (that they 100% screwed me over on--just 1 of many), and just sever all ties with them. The sales people are horrible, and the finance guy thinks he's slick. I've tried with them, and I'm just over it. Some people have a good experience, I have not. However--the one thing they have going for them is the GM is very nice. Also, still waiting for my spare key since 12/5/19. More

Seamless experience start to finish Great, pleasant experience buying 2020 RAM 1500 Limited from start to finish. Very accomodating in terms of the economics. Large selection of vehic Great, pleasant experience buying 2020 RAM 1500 Limited from start to finish. Very accomodating in terms of the economics. Large selection of vehicles to choose from. More